What has happened to Winnebago Quality?
I am a dedicated and loyal Winnebago motor home owner. I purchased my third new Adventurer several months ago. My first a 2000 35U, my second a 2005 38R, and my latest a 2015 38Q. I purchase Winnebago products because of the superior workmanship, design, and engineering. But I am very disappointed in my 2015 38Q. It does not measure up to the high standards I have come to expect from Winnebago. In terms of workmanship, cabinet doors are warped and misaligned, latches improperly installed, switches miss wired, screws in the bathroom light fixture not seated & heads stripped, window casing damaged, the main door holder was not installed, and in one bathroom, the gas heat duct was not even connected. . Where was Quality in all this? And most distressing of all, in nearly every case, the installer knew the job was not done right and let it go. In terms of design and engineering, the thermostat remote temperature sensors are located above the gas heat floor vents, ignoring the most basic principle of HVAC design. In one bathroom, the light switches are mounted above the fan and pump switches. In the opposing bathroom, the light switches are mounted below the fan and pump switches. How unnecessarily confusing is that? The Ideal Rest bed is a poor substitute for the Sleep Number bed in terms of ease of use. The controls are hard to use and the corded control is an unnecessary nuisance. The galley faucet runs slow and I called Customer Relations to inquire about it. Not only did Winnebago not know the specification for flowrate but gave me the name of the manufacture which turned out to be the supplier not the manufacturer and a part number that no one recognized. A major disappointment in your Configuration Management system which I have so often lauded. This whole experience has severely eroded my loyalty.
