Forum Discussion
fenwickfam
Sep 28, 2016Explorer
The insurance person is supposed to go look at the roof tomorrow. We will definitely find out more at that point. As I had mentioned earlier, had they even hinted when I called on Friday AND Saturday that this may not be a covered event, we would never have tried to go any farther with it... it would be sitting at a repair shop in Watertown SD! Good Sam Roadside offered to come try to stabilize it and tow it to where ever we needed. However, I called them before the insurance company, and wanted to talk to the insurance company before we moved it anywhere. After talking to the insurance company and having them tell us to stabilize it as best as we could and go ahead and drive it, we didn't feel there was any need to have Good Sam tow us, as the MH was driving perfectly! So... after asking the insurance company, specifically 'ok, so if we drive it, and it does any more damage, it will still be covered? You will not say, well, because you drove it and made it worse, we won't cover it", and they, once again, told us to go ahead and drive it, we drove it, as carefully as we possibly could.
Having comprehensive insurance on it, and talking with the insurance company on Friday and Saturday, I never dreamed that it wouldn't be covered until I talked with their RV 'specialist' on Tuesday.
Once again... I guess I need to just wait and hear what they say after they see it tomorrow. I'm just beyond upset that it was not mentioned to us ONCE that this may not be a covered claim. I would have had Good Sam tow it to Watertown. A little too late now. Definitely something to chalk up to a learning experience. On another note.. we bought this unit in May of 2015. I understand it was a used unit, however, from a dealer, I would never have dreamed of having such an issue with owning it for just a little over a year. I've been on the roof a few times checking around vents, etc... but it never would have dawned on me to check to see that the side of the roof wasn't ready to come off.
I do appreciate all of your comments and suggestions. Obviously, we still have a lot to learn.. this was just a very expensive lesson!
Having comprehensive insurance on it, and talking with the insurance company on Friday and Saturday, I never dreamed that it wouldn't be covered until I talked with their RV 'specialist' on Tuesday.
Once again... I guess I need to just wait and hear what they say after they see it tomorrow. I'm just beyond upset that it was not mentioned to us ONCE that this may not be a covered claim. I would have had Good Sam tow it to Watertown. A little too late now. Definitely something to chalk up to a learning experience. On another note.. we bought this unit in May of 2015. I understand it was a used unit, however, from a dealer, I would never have dreamed of having such an issue with owning it for just a little over a year. I've been on the roof a few times checking around vents, etc... but it never would have dawned on me to check to see that the side of the roof wasn't ready to come off.
I do appreciate all of your comments and suggestions. Obviously, we still have a lot to learn.. this was just a very expensive lesson!
About Motorhome Group
38,705 PostsLatest Activity: Jan 24, 2025