Forum Discussion

SFVdave's avatar
SFVdave
Explorer
Mar 07, 2014

Change Cell, internet and satellite service to save?

I am always seeing offers for new subscribers to the services at good discount from what I pay. Do any of you switch around after the discounts run out?
  • wa8yxm's avatar
    wa8yxm
    Explorer III
    There is something they do not tell you on the Front page.. it is (however) in the mouse print (Fine print) I will use BOLD for the front page.

    19.95/month for 12 months

    99.95 for the next 12 months
    2 year contract minimum
    500 early termination fee


    NOTE: I made up most of those numbers but the moral is BEWARE THE MOUSE.
  • some friends of ours switch TV service providers every 2-years to get an introductory rate. sometimes that rate is for 6-mos, sometimes 1-year and, rarely, more than 1-year. it all depends on the bottom line of the provider at the time. they switch back and forth between Comcast and direct tv.
  • RvBill3 wrote:
    If you have been a customer for awhile and your introductory offers have expired, call the customer service number and ask to speak to someone in "customer retention". The average rep can't do anything, but they have special reps who can offer you "special" deals to keep you as a customer. Basically they offer you the same deal that likely attracted you in the first place. I cut my phone/internet/tv bill by $50/month for a year (committed to a year with them). Saves you and them the hassle of switching. If they won't make a deal, maybe it is time for a change--but I have been offered a deal every time.


    X2, our experience similar. Though we did go ahead and drop cable in favor of DirecTV satellite for a good deal a couple of years ago, and had a significant improvement in picture quality, so were glad we did go through the hassle and switch. At the end of that contract, they were willing to offer some concessions to keep us on board.
  • If you have been a customer for awhile and your introductory offers have expired, call the customer service number and ask to speak to someone in "customer retention". The average rep can't do anything, but they have special reps who can offer you "special" deals to keep you as a customer. Basically they offer you the same deal that likely attracted you in the first place. I cut my phone/internet/tv bill by $50/month for a year (committed to a year with them). Saves you and them the hassle of switching. If they won't make a deal, maybe it is time for a change--but I have been offered a deal every time.
  • Usually those offers are inducement to long term contracts, and if you want out, you must buy your way out.

    If you are contracting and paying for a lot more service than you will use, which is often the case for "unlimited" customers, you can save money with pay as you go: per minute, per GB, per month, whichever is the critical factor. E.G. paying $40 or $60 a month for unlimited calls makes no sense if I only use 20 minutes a month and I can buy that for $6-7.

    Wireless data can work that way, but you can't do it for Cable/Satellite TV because they don't cate how many hours you watch. Option to pay as you go for a wire data connection is going away, you can still do it wireless.
  • We just retired, and we're going to hit the road for several months out of the year. We changed from cable to satellite service for our TV. We kept the cable internet service for home only. All in all, we're saving about $60 per month when the initial one year introductory price runs out. Until that time, we're saving about $100 per month.
  • Sagecoachdriver wrote:
    I am always seeing offers for new subscribers to the services at good discount from what I pay. Do any of you switch around after the discounts run out?


    I have tried but the fine print usually rules out a switch