Garmin, really
Tried to update both our gps units, one is 6-7 yrs old the other 2 yrs old, today for our Alaska trip starting Friday. Wound up talking to a csr who said she would turn me over to someone who could walk me thru it step by step.
A few minutes later a different person calls me back. He really did a good job of trying. He took over my computer, a pc win 8 vintage that we very rarely turn on. He got thru the loading maps, preparing maps, but could not get the install part to complete.
He told me it was a driver issue because we had not kept our old pc up to date. But he had a solution. For the mere sum of $249 for three years or $549 lifetime he could fix it and protect all our other stuff from bugs, malware, and bad stuff.
I politely declined his generous offer and told him we had many other ways to navigate these days and for that money I could buy a cheap pc or another gps. We can navigate many other ways these days and it looks like garmin will not be a part of it. Hopefully the traffic part may still work.
Back to our truckers atlas and Waze.
A few minutes later a different person calls me back. He really did a good job of trying. He took over my computer, a pc win 8 vintage that we very rarely turn on. He got thru the loading maps, preparing maps, but could not get the install part to complete.
He told me it was a driver issue because we had not kept our old pc up to date. But he had a solution. For the mere sum of $249 for three years or $549 lifetime he could fix it and protect all our other stuff from bugs, malware, and bad stuff.
I politely declined his generous offer and told him we had many other ways to navigate these days and for that money I could buy a cheap pc or another gps. We can navigate many other ways these days and it looks like garmin will not be a part of it. Hopefully the traffic part may still work.
Back to our truckers atlas and Waze.
