For once my big mouth comes in handy... Awning
This morning the guy from next site over tells me they are getting their awning replaced today. I ask, with what awning? He tells me a "travel'r by carefree of Colorado. I tell him good luck with his and start telling him about the problems I've had with mine. He tells me the sales guy said it was "excellent". I show him how mine makes the gutter pull away from the side, and how it is good for 12 noon only, with sun directly overhead, and how my awning arm doesn't come all the way in etc etc.
He goes and gets his wife and tells her everything I said and I demonstrate what a mess mine is. She goes back to their RV. She returns with their install guy that I had no idea was there. Install guy says they are an excellent awning. I show all my problems to install guy. With all 3 of us watching...
Install guy stares at each side and asked how put it on. I say manufacture. He then goes and gets his ladder and a screw driver and comes back and within 15 min has my awning working perfectly.
Install guy says happy now? I say yes. Why does it need adjusting? Will I need to adjust it again? Install guy tells me he has been at this for 16 years and the problem is not with the awnings but how the manufacture put them on. In 15 min he centered the awning on the tube so it "pulls evenly". It was about 1 inch off center. The gutter pulling off he says in common problem. OEM's don't put a screws in the right places. Screws need to be where the awning material meets the gutter and then move over 2 inches and another screw then out another 2 inches another screw. Then other side the same thing. That is where all the stress is generated from the awning motors.
I extend and retrack my awning several times, it works perfect.
About 2 hours later after finishing neighbors awning, he comes back to my site and says he had to fix mine because neighbor said to hold off on theirs and maybe even cancel their job because of the problems I've had with mine. He gives me his card with his personal cell number on it and says, any more problems to call him.
Then he asked if I'm going stay at the park I'm in or does he need to worry about other customers cancelling out. :)
This install guy has actually toured several OEM's and says manufacture work is the reason most don't work right. He even has a few dealers that order from OEM without an awning and let him install them, because they know it will be done right.
At any rate I'm happy now. Told wife "my big mouth finally paid off"
I did give him a tip for getting mine working right.
Probably best $15.00 I spent in awhile.
He goes and gets his wife and tells her everything I said and I demonstrate what a mess mine is. She goes back to their RV. She returns with their install guy that I had no idea was there. Install guy says they are an excellent awning. I show all my problems to install guy. With all 3 of us watching...
Install guy stares at each side and asked how put it on. I say manufacture. He then goes and gets his ladder and a screw driver and comes back and within 15 min has my awning working perfectly.
Install guy says happy now? I say yes. Why does it need adjusting? Will I need to adjust it again? Install guy tells me he has been at this for 16 years and the problem is not with the awnings but how the manufacture put them on. In 15 min he centered the awning on the tube so it "pulls evenly". It was about 1 inch off center. The gutter pulling off he says in common problem. OEM's don't put a screws in the right places. Screws need to be where the awning material meets the gutter and then move over 2 inches and another screw then out another 2 inches another screw. Then other side the same thing. That is where all the stress is generated from the awning motors.
I extend and retrack my awning several times, it works perfect.
About 2 hours later after finishing neighbors awning, he comes back to my site and says he had to fix mine because neighbor said to hold off on theirs and maybe even cancel their job because of the problems I've had with mine. He gives me his card with his personal cell number on it and says, any more problems to call him.
Then he asked if I'm going stay at the park I'm in or does he need to worry about other customers cancelling out. :)
This install guy has actually toured several OEM's and says manufacture work is the reason most don't work right. He even has a few dealers that order from OEM without an awning and let him install them, because they know it will be done right.
At any rate I'm happy now. Told wife "my big mouth finally paid off"
I did give him a tip for getting mine working right.
Probably best $15.00 I spent in awhile.
