filthy beast wrote:
As with all businesses there are good and bad reports. I had AAA RV Plus coverage which let me down. I had a flat tire which I changed myself. 5 miles down the road I had another blowout. Called AAA, their response was if I had a spare to put on they would come out and do that. If I needed a tow they would send someone to tow us. I pointed out that if the trailer could be towed I could do that, nothing wrong with the truck. From that point they said there was nothing they could do. They wouldn't even look up tire shops near our location on the internet.
Luckily my wife saves just about every information flier we get at RV parks. We found the one near where we were and there was an add for a tire shop. They came out and put a new tire on the rim where we were broke down at. I was so grateful for the service that the next morning I took the fifth wheel to their shop and had the rest of the tires replaced.
Just like good and bad companies you sometimes run into the poorest kind of Customer Service Rep. That's when I start asking for Supervisors until I find the person that cares about their company and its reputation. "Can't" or "won't" just doesn't get it when I am sitting - dead in the water - beside I-10 in rural Mississippi. Been there and done that.