Beware of RV Parts Country in Kentucky

[egarant]

Disregard the supposed thousands of 5 star reviews! This company gets a F from the BBB.

They have habit of shipping broken or damaged goods, I can attest to that, as well as the BBB.

Then there is no customer service, only a voice mail message says to contact them through a web page then the line hangs up. You cannot EVER talk to a real person.

I am on my 3rd week trying to return a broken on delivery Dometic Toilet.

You have been warned.

[bucky]

I would contact the shipper and ask them how to proceed. The whole world does not operate like Amazon.

[jdc1]

I wonder if the Covid shutdowns had anything to do with it? Giving people time off to think about their future changed a lot of lives....mostly for the better, but, not good for lower paying job openings.

[egarant]

jdc1 wrote:
Never had a problem with them. They were actually quite helpful in choosing an AC unit early last year. I wonder if your toilet was sent factory direct?

Well there is no longer a way to contact them other than email through their website. Maybe last year they actually answered phones. Seriously, count yourself lucky.

Just look them up on the Better Business Bureau website……..

[jdc1]

Never had a problem with them. They were actually quite helpful in choosing an AC unit early last year. I wonder if your toilet was sent factory direct?