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BEWARE Sportys To Go Tire/Auto Service I-15 Beaver UT

OSU65Bob
Explorer
Explorer
BEWARE BEWARE BEWARE
I-15 Beaver, Utah
Sporty's To Go Tire/Auto Shop at the Flying J

Stopped at Flying J Truck Stop in Beaver, Utah for fuel several weeks ago.
After fueling our 2014--- 40’ Class A Forest River motor home and prior to departing the pumps, a person wearing a Goodyear shirt with the name “Brian” on it approached my driver’s side window in a golf cart and shouted up to me in a very alarming manner, “Sir, have you taken a good look at your front tire recently? I think you might want to turn your tire to the right and come out here and take a look at it.” I got out of the motor home and met him at the front driver’s side tire.
At this point, he (“Brian”) stated emphatically,” As I’m sure you know driving a motor home this size, you have a very dangerous tire. If you don’t get that taken care of right away, it’s gonn'a certainly cause a very serious situation by blowing out which could lead to death. As you can see here, there is ‘rivering’ on the inside of the tire. See here—the tread is starting to come apart and if it stretches any further, this tire will blow for sure. You know Goodyear tires are known for this sort thing and I’m not sure why they continue to sell them for RV’s.”
“Brian” then asked me to pull around to the side of the multi-bay tire and auto service center (about 25 feet from the fuel pumps). The name on the tire/auto service center was “Sporty’s To Go”. “Brian” then put air jacks under the motor home and lifted the coach off the ground. “Brian” then proceeded to reiterate not only was the driver’s side tire in “extreme” peril but he stated so was the passenger side tire. I was stunned and shocked hearing this but I told myself this was coming from an individual who presented himself as an expert in the tire/auto service business.
After hearing the emphatic and major safety issues which “Brain” pointed out to us, he told me I needed two new tires—and I consented. After all, “Brian” presented himself as an expert. "Brian" never presented me a written estimate nor any other paperwork. He told me how many years he had been in business at this tire/service center at the Flying J and how many bad tires he had seen due to owners not paying attention to such an important component of motor homes or travel trailers. My wife overheard most of my entire conversation with “Brian”.
At this point, my wife and I began to discuss how lucky we were that “Brain” had spotted these defects in both tires. We both said a prayer of “thanks” to God that by stopping at this particular Flying J in Beaver UT and having the encounter with “Brian”, our lives most likely had been spared and our vacation not turned into a disaster.
As “Brian” began to remove the original Goodyear tires, he noticed my U.S.M.C. Viet Nam Combat Veteran license plate holder. “Since we value people like you so much for the service and sacrifice you have made for our country, I’m not going to charge you for the labor or the ‘bean bag’ balancing that usually cost about $120 per tire.” At this point, I thanked “Brian” and asked him what kind (brand) of tire he would be replacing my Goodyear tires with. He told me, "Cooper Tires" (and rattled off the numbers for the tires). I said to him, “I didn’t’ realize that Cooper made tires for motor homes (especially like ours----forty feet long and weighing almost 32,000 pounds)”. “Cooper tires are excellent RV tires," he replied. “They have been around a long time and the ones I have are specifically for RV motor homes. You're lucky I have them in stock.” I asked him how much each tire would cost and he told me, "About $629 each."
Very little conversation was exchanged as “Brian” and his assistant worked on the tires. As “Brian” put on the second passenger front tire, I asked him why the Cooper name wasn’t on the tire—just all the number/letter designations. “Oh, the Cooper name isn’t on there but their model number is. It’s called the "GT 279". The brand name Cooper tires was mentioned by “Brian” no less than a dozen times during our conversations as being the brand name of the tires he was placing on our motor home. Since the engine wasn't running and it was about 100 F outside, the front door of the motor home in front of the passenger's seat was open, thus allowing my wife to hear the entire conversation I was having with "Brian".
After about an hour, the two front tires were on the motor home and we were ready to go. However, “Brian” made his way to the rear of our motor home. He “inspected” all 4 of the tires (two tires on each side of the motor home) and looked at me, shook his head. “I’m afraid you have the same thing going on with the inner tires of your duels. As you well know (and I acknowledged) you can’t mix tires so you really need to replace all four back here. I know this is going to cost a lot but as I mentioned before—I’m not gonn’a charge you for labor or the bean bag balances.” ‘Member, I’m cutting you a real break on this job”. At this point, I asked him how much the whole job would now cost—for all 6 tires. He went into his little office area and came back with a written “quote” for a total of $4,440. "You are really lucky that I have four more in stock", "Brian" said to me. He then wrote something on a work sheet. The only thing on the work order was my name, address (which I gave him) and one set of numbers that “Brian” represented countless times as Cooper tires (brand name “GT 279”). I signed the work order. At this point, “Brian” said, “Very smart move.”
As the original Goodyear tires were being removed and the “Cooper” tires were being installed, I asked “Brian” if he knew what the P.S.I. (pounds per square inch) rating was for the Cooper brand. He replied, “What are you running now?” I told him that Goodyear recommended, based on my motor home’s weight of 32,000 pounds, 105 PSI on the front two tires and 95 PSI on the rear four tires. “Good. That’s what we’ll put in these tires then.”
About an hour and a half later, the rear four tires had been replaced and the job completed. At this point, I gave “Brian” my AMEX card and signed the charge slip. “Brian” walked out with me to the motor home and said, “Well, this sure was your lucky day. Could have turned out a lot worse. It was sure a good thing I just happened to be passing by you when I did. Good luck.” We left the tire shop and headed towards Las Vegas (283 miles away) the temperature was approaching 115 degrees and even hotter in Las Vegas.
Conclusion after two day investigation following calls to Cooper Tire (to verify the correct PSI) Findlay, OH, G.I.T.I. Tires in CA and Freightliner Gaffney, SC:
1) The tires WERE NOT Cooper Tires as stated to me numerous times.
2) The tires were manufactured by G.I.T.I. in China.
3) The tires were 14 ply and NOT the required 18 ply.
4) The tires had a weight limit of 3,200 each NOT the 6,500 required by my Freightliner chassis.
5) Tire experts concluded I was lucky to make it to Las Vegas (283 miles) on the 14 ply tires given the 115+ outside temperature and my coach's weight.
6) The "safety" issue with my original Goodyear tires was non-existent nor did they require "immediate" attention.
7) The "history" of this business goes back at least 6 years. This company has operated from the same location under it's current name in addition to: "Gomers" and "Gomers and Goobers".
😎 This business was fined $10,000 in 2015 for fraudulent business practices.
9) American Express agreed with the 73 pages of background information I provided to them and WILL NOT be paying this business for the fraudulent and unsafe tires placed on my motor home.
9) Additional information can be found at: Ripoff Report (numerous reports); the Salt Lake City Tribune;; Forest River Forum; Salt Lake City Better Business Bureau and Utah Consumer Protection Agency

Please spread the word about this experience as well as the past history of this business location so no further unsuspecting, trusting owners fall victim as we did. I have brought this to the attention of the Utah BBB, the Utah Consumer Protection Agency as well as submitted it to the Salt Lake City/Cedar City/St. George newspapers for any appropriate action they deem necessary.
62 REPLIES 62

OSU65Bob
Explorer
Explorer
Sorry--links didn't copy correctly

http://www.sltrib.com/news/politics/2017/08/20/southern-utah-tire-shop-cited-by-state-regulators-for-defrauding-i-15-travelers/

http://www.sltrib.com/news/politics/2017/08/22/been-pitched-tires-in-central-and-southern-utah-even-a-legislator-has-a-story/

OSU65Bob
Explorer
Explorer
In June, when I realized we had been ripped off by Sportys To Go Tire/Auto Repair at the Flying J in Beaver UT, I contacted the Salt Lake City Tribune and a person there who had published an article about these scams back in 2015. I sent him my entire packet ( 73 pages) of the information I researched with regard to my "experience". It appears he is now doing a series on this whole out and out fraud being perpetrated on unsuspecting and trusting RVer's.
I thought I'd share these articles ( and any future ones) so you can spread far and wide amount our RV community to hopefully insure no one gets ripped off again--or better yet--these guys are no longer around to besiege us.

Southern Utah tire shop cited by state regulators for defrauding I-15 travelers - The Salt Lake Tribune

Have you been pitched tires in central and southern Utah? Even a legislator has a story. - The Salt Lake Tribune

BTW, the BBB of Utah has published my "negative" as well. I have yet to hear anything from the Utah Division of Consumer Protection who was sent my 73 page document several weeks ago.

Ralph_Cramden
Explorer II
Explorer II
OSU65Bob wrote:
This just appeared in he Sunday ( August 20th, 2017) Salt Lake Tribune.
Seems like this scam of un-needed tires/repairs--like many have said on this forum--is like a cancer in UT.

http://www.sltrib.com/news/politics/2017/08/20/southern-utah-tire-shop-cited-by-state-regulators-for-defrauding-i-15-travelers/


If you're charging $700+ for 4 $30 shocks you don't have to con many morons to offset any potential fines?
Too many geezers, self appointed moderators, experts, and disappearing posts for me. Enjoy. How many times can the same thing be rehashed over and over?

wnjj
Explorer II
Explorer II
OSU65Bob wrote:
This just appeared in he Sunday ( August 20th, 2017) Salt Lake Tribune.
Seems like this scam of un-needed tires/repairs--like many have said on this forum--is like a cancer in UT.

http://www.sltrib.com/news/politics/2017/08/20/southern-utah-tire-shop-cited-by-state-regulators-for...

Clicky.

OSU65Bob
Explorer
Explorer
This just appeared in he Sunday ( August 20th, 2017) Salt Lake Tribune.
Seems like this scam of un-needed tires/repairs--like many have said on this forum--is like a cancer in UT.

http://www.sltrib.com/news/politics/2017/08/20/southern-utah-tire-shop-cited-by-state-regulators-for-defrauding-i-15-travelers/

gmcsmoke
Explorer
Explorer
tl;dr

Searching_Ut
Explorer
Explorer
rhagfo wrote:
2oldman wrote:
Thanks be to American Express. One thinks when one is in Utah nobody could possibly be dishonest.

X2!
Many slam AMEX, but I delt with them for 20 years with a corporate card, and with our personal card. They have been very good to me in charge disputes, they will have your back! We use it as the pay all card, then pay off at the end of the month, points and peace of mind.


I too havr always been treated well by American express. They tend to be real good with disputes.

As for dishonesty in Utah, part of the culture is scamming folks. If you look at crime stats, Utah generally rates high per capita in larceny, theft, and assorted white collar type crimes. Rates really low in some types of crime and top 10 in other catagories. Not a place to let your gaurd down.
2015 Ram 3500 Laramie CTD, 4X4, AISIN, B&W Companion Puck Mount
2016 Heartland Bighorn 3270RS, 1kw solar with Trimetric and dual SC2030, 600 watt and 2k inverters.

rhagfo
Explorer III
Explorer III
2oldman wrote:
Thanks be to American Express. One thinks when one is in Utah nobody could possibly be dishonest.

X2!
Many slam AMEX, but I delt with them for 20 years with a corporate card, and with our personal card. They have been very good to me in charge disputes, they will have your back! We use it as the pay all card, then pay off at the end of the month, points and peace of mind.
Russ & Paula the Beagle Belle.
2016 Ram Laramie 3500 Aisin DRW 4X4 Long bed.
2005 Copper Canyon 293 FWSLS, 32' GVWR 12,360#

"Visit and Enjoy Oregon State Parks"

cummins2014
Explorer
Explorer
DownTheAvenue wrote:
NewmarJeff wrote:
You should find a good show on Netflix to watch, you seem bored. There are plenty of drama filled shows on there to give you your fix. I would suggest a documentary but it seems that you are already all-knowing :R


Thank you for your insult, Mr. Newmar Jeff. As a new member to the forum, I look forward to your posts, and maybe some more snarky remarks. Your post added nothing to the thread!



I agree ,you were just making a point. Its doubtful the vendor will appeal, but its sure possible.

IMO people should educate themselves about tires, especially with Rv's .If he was educated about his motorhome tires at least about the ply ,and rating, they wouldn't have been able to sell him underrated tires.

time2roll
Nomad
Nomad
mikim wrote:
You should replace the tires and make arrangements to ship the fraud ones back to the tire dealer. Keep all of the documents and print out the tire load ratings and have your RV weighed. TAKE PICTURES of the tires and make sure you get a delivery receipt of the tires back at Beaver, UT.
I don't buy that. The crook should be made to return the tires removed and pay to have them reinstalled. Or just pay the bill the OP incurred to get the proper rubber installed after the wrong product was installed by the crook.

DownTheAvenue
Explorer
Explorer
NewmarJeff wrote:
You should find a good show on Netflix to watch, you seem bored. There are plenty of drama filled shows on there to give you your fix. I would suggest a documentary but it seems that you are already all-knowing :R


Thank you for your insult, Mr. Newmar Jeff. As a new member to the forum, I look forward to your posts, and maybe some more snarky remarks. Your post added nothing to the thread!

4x4van
Explorer
Explorer
2oldman wrote:
Odd. The coverage map shows no problem.
Odd, I've never suspected that cellular coverage maps were anything but 100% accurate.:R
We don't stop playing because we grow old...We grow old because we stop playing!

2004 Itasca Sunrise M-30W
Carson enclosed ATV Trailer
-'85 ATC250R, '12 Husky TE310, '20 CanAm X3 X rs Turbo RR
Zieman Jetski Trailer
-'96 GTi, '96 Waveblaster II

4x4van
Explorer
Explorer
The article from 2015 regarding the $10,000 fine shows that the Flying J and the Tire shop are both owned by the same scumbag.
We don't stop playing because we grow old...We grow old because we stop playing!

2004 Itasca Sunrise M-30W
Carson enclosed ATV Trailer
-'85 ATC250R, '12 Husky TE310, '20 CanAm X3 X rs Turbo RR
Zieman Jetski Trailer
-'96 GTi, '96 Waveblaster II

winnietrey
Explorer
Explorer
In my mind at least, I think I am a fairly smart guy. I do my research and due diligence. But I would say this I am quite sure given the right time and circumstance I to could be scammed. This Brian guy that came out, was probably no rookie, he had his gig down and knew just what to say and how to say it.

It seems to me the world has changed a bit, seems like more and more folks run scams. Does not seem to matter what profession, doctor, lawyer, dentist, plumber, Hvac guy, who ever. Kind of sad I think. I just wonder how the folks sleep at night.