Coach Net ERS Emergency Trip Interruption: Collision only?

why not just call them and ask?

Because this is just the sort of thing I want a written record of....verbal conversations can't be proved.

Was just hoping someone here had some experience with non-collision emergency trip interruption with coach net.

I have Allstate RV ERS and accidents are the only way you will be reimbursed for lodging, food and car rental for three days. I've heard that GS is just an Allstate policy so would suspect the same rules apply.

CrusinSusan wrote:
Because this is just the sort of thing I want a written record of....verbal conversations can't be proved.

Was just hoping someone here had some experience with non-collision emergency trip interruption with coach net.

Susan, a telephone conversion will be just as binding as a response on an internet forum.

Jim

I can only respond with the service I received from CoachNet a few weeks ago.
Long story short: MH broke down 90 miles from the closest diesel repair. Coachnet sent a low boy wrecker 90 miles to me and 90 miles back to the repair facility and was prompt, efficient and the driver looked like someone you would like at your dinner table and professional. (You know no wire hanging out of his face and tatoos and earlobe that touched the shoulder.)
Absolutely no charge.

I have Coach Net but if you don't trust what they say on the phone to be fact why would you want their service?

I think you'll find that reimbursement will only be for a collision situation. By the way, GS and CN are basically the same service. The person who answers your service call will determine the expertise of service you will receive. Unfortunately, that service is not always what we expect and sometimes bad for both providers....but overall, probably mostly good. Either one will be about the best you can expect.

Ron

Have had GS for a number of years and never had to have to used the collision part of it. I have used them for almost everything they cover and never had a problem. One time they sent a Road Warrior guy to jump start me that didn't have a big enuff jumper for my Power Stroke Excursion and another time I had to call my own tow truck because all their operators were tied up by some little bitty blizzard several years ago on the east coast. They were smart enuff to put up a recording saying to call your own tow and we'll reimburse you later and they did.
I really hope that you're nor planning on having an accident.

well they have done a great job of hiding their new contract so comparisons can’t be made, but from what I have read everything is the same except for the addition of some offshore assistance… I don’t know that, its only what I read somewhere and I think it I read it on their web site…

but I know what the previous contract read and breakdown was not a qualifying condition…
Now this may be true with other plans to…

Qualifying Conditions:
• A collision means the colliding of an RV
driven by the member or covered dependent
with another vehicle or object which
does significant damage to the RV and
renders it unable to continue under its
own power.
• An object is defined as a fixed structure
such as a tree or the like. It does not include
normal road hazards such as potholes,
debris, or campground logs.
• The rental of a car or use of air transportation
and food and lodging must begin
within 24 hours of the collision and are
subject to the individual amounts set forth
below.
• The rental of a car must be from a licensed
car rental agency.
14
• Food and lodging must be obtained by a
commercial source.
• This benefit is not applicable if your RV is
disabled due to mechanical failure or
breakdown unless caused by a collision.

Jim,...ah, ya,..thanks.

FYI for others, I've had phone conversations that were later denied as ever having taken place, and that can happen with any company.

Lastly, I'm only concerned about break downs. I get that they cover a collision.

I do appreciate the personal stories. Thanks.