Forum Discussion
MrWizard
Sep 26, 2007Moderator
OleMissTailgater wrote:
I just purchased a Duropower DP3500 Silent Generator online. I have been very dissatisfied since I purchased it a month ago. They failed to tell me that they had to wait on a shipment from China that took 7days to arrive and then another 5 days to get to my door step. You would think that was the worst of it but then after running it for about 2 1/2 hours it quit producing power. Now I can’t get anyone to return my calls or emails. Spend the money and get a good generator. Has anyone else had this problem?
most likely cause is a FAILED voltage regulator
this has happen too more than ONE mfg, even to champion and IT seems to be an on-going problem NOT yet totally resolved
I put the blame squarely on whom ever designed the voltage regualtor circuit
the only bright spot in this, is that champion keeps spares on hand and is quick to send them out to a customer. it takes minutes to replace and a few more to check and adjust the voltage if its to low or high.
unfortunately, nobody at duropower is responding too your need
please keep us posted on the situation.
if you remove the generator head end cap, you can see if it has a voltage regulator and (2) small brushes, check those brushes to see if they are stuck , maybe not making good contact with the slip rings, or if there is a loose connection.
ON a new generator you should not have to do this, BUT these things do happen
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