Forum Discussion
professor95
Jun 16, 2008Explorer
I have an experience I want to share. It is completely true and has not been embellished:
Last week I went down to East Tennessee to visit my Mom. We went out to dinner Friday night. In the booth behind me was a gentleman sitting alone. He was talking on a cell phone and I could not only hear him, but the person he was talking to.
The conversation was about a business he had started. Many of his products were imports from China. During the conversation he said that his customer service line would only be open betwen 3:00 a.m. and 4:00 a.m. meaning if someone had an issue with his products they could not call at any other time.
I do not know if this guy had generators in his product line or not. But, it was obvious the only thing he was interested in was collecting profits.
I've been accused of being a Champion Power Equipment chearleader in the past. Maybe I am. But when one hears first hand of how a business man intentionally makes customer service almost impossible to reach, yet still claims he has customer service, makes me sick. It will most likely be a company like this one.
Way too many rip-off companies out there selling (junk) with no real support.
Again, this story is true.
Last week I went down to East Tennessee to visit my Mom. We went out to dinner Friday night. In the booth behind me was a gentleman sitting alone. He was talking on a cell phone and I could not only hear him, but the person he was talking to.
The conversation was about a business he had started. Many of his products were imports from China. During the conversation he said that his customer service line would only be open betwen 3:00 a.m. and 4:00 a.m. meaning if someone had an issue with his products they could not call at any other time.
I do not know if this guy had generators in his product line or not. But, it was obvious the only thing he was interested in was collecting profits.
I've been accused of being a Champion Power Equipment chearleader in the past. Maybe I am. But when one hears first hand of how a business man intentionally makes customer service almost impossible to reach, yet still claims he has customer service, makes me sick. It will most likely be a company like this one.
Way too many rip-off companies out there selling (junk) with no real support.
Again, this story is true.
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