Forum Discussion
SaltiDawg
Jan 30, 2013Explorer
I sent an E-mail to Customer Service at Smarter Tools asking for an Electrical Schematic and posing a question about high voltage control. I received the schematic and an answer to my question within 30 minutes - along with a nice note.
I replied and this afternoon the Rep and I swapped 2-3 Emails and swapped "sea stories" about my days on submarines.
I am impressed and the rep made it clear that I should not hesitate to call or E-mail if I have additional questions or if any problems come up.
I could not have asked for more.
So far, so good!
I replied and this afternoon the Rep and I swapped 2-3 Emails and swapped "sea stories" about my days on submarines.
I am impressed and the rep made it clear that I should not hesitate to call or E-mail if I have additional questions or if any problems come up.
I could not have asked for more.
So far, so good!
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