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lj2654
Explorer
Nov 03, 2017

G2000 Girard Awning problem

I had my rv in the shop having new brakes installed. I brought it home a couple of days ago. I decided to extend the electric awning so I could get some shade while I checked the Hydrohot out.

The awning extended fine with the remote. Later i closed the awning and it closed fine. I extended it again a bit and stopped it. Then I pushed the retract button and it went out farther. tried again and the same.

I changed the remote battery, and still only goes out.

I did call Girard and talked with tech support. He has never heard of this happening before. He thinks it may be a relay in the wind sensor box stuck. He thinks the motor is ok though.

Has anyone had this issue and fixed the problem?
  • If it turns, the motor is OK.
    It does sound like stuck relay. If you can find it, tap on the outside of it with the blunt end of a screw driver or similar.
  • Well, got it figured out thanks to Jason the technician from Girard. It seems that I have a intermittent problem with the motor itself. After removing the motor from the awning I bench checked it with 120 volt power. Extension works good but the retraction of the motor is intermittent, sometimes retracting, sometimes extending, and some it does nothing but hum. New motor ordered from Girard at $941 + shipping costs. !6 year old motor, guess I have received good service from it.

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