Tye and Linda,
How long have you owned this coach?
Do you know for a fact that the automatic transfer switch was included? (It is usually an option.)
If it was, then it is probably failed.
If it was not, you probably need to plug the shore power cord into the generator outlet.
Matt
Matt & Mary Colie
A sailor, his bride and their black dogs (one dear dog is waiting for us at the bridge) going to see some dry places that have Geocaches in a coach made the year we married.