ADCO Contact

Ok.. Hopefully that size will resolve your issue. Good luck!

OK folks. First, both ADCO and PPL Motorhomes get an A+ for customer service. I spoke with both of them and they had several suggestions to resolve my problem.

Apparently the drop down cover selection tool on the ADCO web site is not to be relied on. It is based on manufacturers listed measurements which are about as accurate as UVW and TW numbers in the brochures. Some manufacturers include the tongue and some don’t, some include the air conditioner and some don’t, some include the ladder and others don’t. Very inconsistent. That’s why ADCO says to measure front to back (23’-2” in my case) and order based on that. The cover I selected (xx242) is exactly what ADCO would have recommended if I had called them.

I guess my trailer is larger than most. The box is taller and wider than a “normal” trailer. ADCO said the xx243 model that was previously posted above would result in a cover that is too long and would be very loose and would flop in the wind. Additionally, it would still not be wide enough and probably not be tall enough either. They recommended I use the xx272 toy hauler cover. It is only 3” longer (length was never an issue) and is 6” wider (which was an issue) and 30” taller. That might be too tall but the extra should simply wrap around the underbelly. If not, I’ll take it to a boat cover shop and have it cut off to the proper height.

Both ADCO and PPL had other suggestions like strap extenders, a custom cover, etc. but I decided to go with the toy hauler cover. Hopefully it will work out. Thanks to ADCO and PPL for their assistance and thanks to folks on here for your help too.

temccarthy1 wrote:
I see what the problem is... I went on to Adco's site and it asks for your year, make and model#. When I entered that, it says you should have ordered the cover # 52243 which is 315" long by 100 " high by 96 " wide. You ordered the next one down because you just put in your length, not your make and model. You bought # 52242 and is only 291" long,(9" less) 100 " high( same) and 90" wide ( 6" less). As a result your extra wide and rather tall trailer is using up some of the height because the cover is not long enough or wide enough to give you the slack you need. I am confident that if you call and explain that you need the next size up, they will exchange for you. Hope this helps. The required info to enter is the exact trailer make and model because as I mentioned they are custom fit for different brands. Your TT is 7 ft shorter than my Bullet, BUT is 11" higher and 6" wider.

I see what you mean. Thanks for the help. I ordered the cover from PPL Motorhomes on-line and they only asked for length. Didn't ask a thing about make or model. I guess I'll call PPL and see what they want to do. I originally thought it was an ADCO manufacturing issue but I guess it's just a selection issue. I'll post the results of my call when I get this resolved.

I see what the problem is... I went on to Adco's site and it asks for your year, make and model#. When I entered that, it says you should have ordered the cover # 52243 which is 315" long by 100 " high by 96 " wide. You ordered the next one down because you just put in your length, not your make and model. You bought # 52242 and is only 291" long,(9" less) 100 " high( same) and 90" wide ( 6" less). As a result your extra wide and rather tall trailer is using up some of the height because the cover is not long enough or wide enough to give you the slack you need. I am confident that if you call and explain that you need the next size up, they will exchange for you. Hope this helps. The required info to enter is the exact trailer make and model because as I mentioned they are custom fit for different brands. Your TT is 7 ft shorter than my Bullet, BUT is 11" higher and 6" wider.

Assuming I did it right, here's some pictures.

I do have 3 roof vents and an air conditioner on the roof but I would think they would take that into consideration.

There is something wrong in the height of your cover. Your TT is 11'6" which is normal and even though 11" higher than my Bullet, my ADCO cover comes down about 12" below the bottom of my TT walls all the way around and I have a good 4 ft of extra strapping on each one . At the very least since you are a little higher, your cover should come down fully to the bottom of the camper walls. Are you certain it was totally open and not still folded on the top when you put it over? Did you verify that by getting on your ladder and making sure it was smooth and totally deployed? If so, just call them Monday and tell them your issue and specs and I'm sure they will exchange it. They have been in business just making covers for 60 years! They will make it right I'm confident!

Got an ADCO model 522423. Supposed to fit 22-1 thru 24-0 long. My trailer is 23-2 long using a tape measure. Didn't check the height and they didn't ask when I ordered. It's an Open Range 216RBS specs say it's 138" high and 100" wide. No problem with the length. Just not tall enough to cover the sides and the straps won't reach under the trailer.

Sure doesn't sound right on the height! Is it long enough? they should definitely come down to bottom of rig with plenty of extra strapping. How high is your unit? Was that question in your selection? Just give them a call and explain what you said. Wouldn't think they would need pics. It is definitely not high enough. They should exchange .. they are largest manufacturer and oldest!

Thanks.

My problem is not wear. I've never even used the cover. The problem is it comes up about a foot on the side wall of the trailer. That puts the buckles on the paint job. Additionally, the straps under the trailer are about 2 feet too short. Seems odd to me and I would like them to tell me how to resolve the problem. The reason I didn't call first is I wanted them to have a half a dozen pictures so they could see what I was talking about without me having to describe the problem. I just figured pictures would be better.

I called them at their 800 # above. .. Quick response and they sent me free patch fabric from some holes that wore through after a year. MAKE SURE you cover all sharp edges on top ( antenna, awning edges, drip spouts) and bottom ( stair edges, bottom molding edges) with pieces of foam taped on or pool noodles or else the wind all winter will wear holes right through which is not warranted.