Chevy 3500 shock replacement
We full time with a 2006 Chevy 3500 Duramax that tows a 37" 17,000# 5th wheel. Does anyone have any recommendations/experience with replacing their shocks?
Forum Discussion
Keep in mind warranty replacement. Get onto the Bilstein website and read the fine print. I know I had to give my old ones back before being handed the new ones. Maybe it is different now, but you need to look into it.
I just spent (wasted) a bunch of time (better part of a day, when all added up, trying to deal with off-shore, customer service reps, who do not have any clue what an RV is, or how to think logically and could not accept that their people made a mistake. The cultural disconnect is awful. In the future, I will only buy stuff from Amazon that I won't have to deal with the offshore folks at all about, if at all.
If you want to deal with the hassles of Amazon.com just to save a few bucks, that is your perogative, but I chose to deal with a brick and mortar business who has a vested interest in keeping me happy.
I bought mine from Autozone. They kept the records on file, handled the swap out. All I had to do was hand them the old ones, say thank you, and carry the new ones out the door to put back on the truck.
I would also look at Summit Auto Racing.
I just spent (wasted) a bunch of time (better part of a day, when all added up, trying to deal with off-shore, customer service reps, who do not have any clue what an RV is, or how to think logically and could not accept that their people made a mistake. The cultural disconnect is awful. In the future, I will only buy stuff from Amazon that I won't have to deal with the offshore folks at all about, if at all.
If you want to deal with the hassles of Amazon.com just to save a few bucks, that is your perogative, but I chose to deal with a brick and mortar business who has a vested interest in keeping me happy.
I bought mine from Autozone. They kept the records on file, handled the swap out. All I had to do was hand them the old ones, say thank you, and carry the new ones out the door to put back on the truck.
I would also look at Summit Auto Racing.
