Keystone Customer Service Fail
BUYER BEWARE! - KEYSTONE WILL NOT STAND BEHIND THEIR PRODUCTS. An improperly installed (upside down) cargo door has caused thousands of dollars in water damage to my camper and despite a diagnosi...
Forum Discussion
All warranty issues aside, there's still the fact that Keystone denies that the door being installed upside down was the cause for all of the damage. There had to have been some explanation beyond, "Sorry, no fix for you." Keystone repairs dozens of trailers all around the county everyday. It's not unusual for a manufacturer to authorize repairs on a trailer that they technically don't have to fix. So what's one more? Why did they take such a hardline with this one?
- What is the damage for starters?
- What do they say is the cause for the damage?
If you're going to criticize a company, even if you're justified in doing so, then you really got to put all of the facts out there.
- What is the damage for starters?
- What do they say is the cause for the damage?
If you're going to criticize a company, even if you're justified in doing so, then you really got to put all of the facts out there.
