Ram 5500 Front End Alignment Issue

Unless you’re trying to get warranty idk why you’d take it to a dealer. Go to a commercial tire shop.
But does it pull left or just the steering wheel off? And are the tires wearing like it has an issue?
There’s a difference.
If the wheel is just off center and it’s otherwise aligned (which you allude to) then I wouldn’t get it aligned anyway. But you could adjust the steering arm a smidge the other way to center the wheel.

Don't know where in Ok you are, but it is not rocket surgery. Document the dealers can't/won't do the work. Look for any real truck dealer. (KW, FL, IHC, Pete, Volvo) Sure, you will have to go into your pocket, but get a 4 wheel alignment. Maybe if you can show you had problems from jump you might get repaid.

If their rack will accommodate a 3500, they can do the 5500

You don't even need a rack to center the steering wheel. Any simple minded mechanic can adjust it. This has nothing to do with an alignment rack.

Cummins12V98 wrote:
You don't even need a rack to center the steering wheel. Any simple minded mechanic can adjust it. This has nothing to do with an alignment rack.

While this statement is true, I think that unless a simple minded mechanic has already worked on it, there might be other issues. After all a simple minded factory worker put it together, and a simple minded dealership mechanic did a pre-delivery check on it.
This is why I say take it to a shop for complete inspection, like they do before they put it on the rack for 4 wheel alignment.

JRscooby wrote:
Don't know where in Ok you are, but it is not rocket surgery. Document the dealers can't/won't do the work. Look for any real truck dealer. (KW, FL, IHC, Pete, Volvo) Sure, you will have to go into your pocket, but get a 4 wheel alignment. Maybe if you can show you had problems from jump you might get repaid.

4 wheel alignment? Lol :S

I have been to two dealers that will do a 3500 but not a 5500. Say their rack is not big enough. Might be because mine is a chassis cab with slightly longer wheelbase. My biggest complaint is it wanders a bit. The wheel has a bit of slop and it takes a lot of concentration to keep it between the lines. Not dangerous just annoying. I have less than 3000 miles on it and no sign of uneven wear yet.

I could live with the wheel off center if it drove with authority. But that's not the case.

SoonDockin wrote:
I have been to two dealers that will do a 3500 but not a 5500. Say their rack is not big enough. Might be because mine is a chassis cab with slightly longer wheelbase. My biggest complaint is it wanders a bit. The wheel has a bit of slop and it takes a lot of concentration to keep it between the lines. Not dangerous just annoying. I have less than 3000 miles on it and no sign of uneven wear yet.

I could live with the wheel off center if it drove with authority. But that's not the case.

Things would need to be long ways out for you to see tire wear in 3000 miles.
You might want to be put in touch with a factory rep. While documenting the dealer can't/won't service it, ask them for the number. That request alone might be enough for your dealer to take it to a shop that can fix it.

Wandering feeling, absent of any worn components, which is a reasonable assumption given your truck is new, is often not enough positive caster. These trucks have adjustable caster cams in the suspension arm mounts.
Worth mentioning as it wouldn’t be the first truck to come off the assembly line this way.
Another cause of wandering is any negative toe.

Edit: Or if you have the camper set back on your new chassis where it’s removing a significant amount of FA weight, that could contribute to the wandering feel. Haven’t seen how your new truck is setup.

Grit dog wrote:

JRscooby wrote:
Don't know where in Ok you are, but it is not rocket surgery. Document the dealers can't/won't do the work. Look for any real truck dealer. (KW, FL, IHC, Pete, Volvo) Sure, you will have to go into your pocket, but get a 4 wheel alignment. Maybe if you can show you had problems from jump you might get repaid.

4 wheel alignment? Lol :S

I understand anytime you see I post something you feel it is your duty to attack in some manor.
Back when I was trained on front end alignment, the machines where designed to compare front wheels to each other. (GM Training Center, 1970) This may or may not find the issue OP is having.
Now the OP is talking he has had issue from start on new vehicle. If we discount the idea of damage before delivery (Possible, and if it happened the selling dealer might want to hide it) then we must assume something was not installed right from the factory. Maybe it is just timing off between the steering wheel and front wheels. But it could be something off causing rear axle not to be perpendicular to frame. If I had bought a new truck, (or even more than a few used truck) and it did not drive right I would want a expert, with no ties to seller, to check first the rear axle was square to frame, then be sure front wheels are properly aligned to rear wheels and each other.