chily3
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Re: California Central Valley 16 m. East of Fresno NO Assistance
UPDATE, This afternoon I got a call from good sam on this issue. Found out that all their call centers (two of them) are in the US. The person calling said he was able to locate where I was in less than a minute. He stated that the call center person is "being retrained". He was very apologetic and offered to extend my service for three months. Since this was my only problem with them I agreed and case is closed.0Views0likes0CommentsCalifornia Central Valley 16 m. East of Fresno NO Assistance
So two days ago needed to have assistance to change a tire. Called the number on my card and after getting through the menu got to talk to a person. Since we were not in a town they had no clue. I told them exactly were we were by state route hwy intersections. When I finally got the confirming text it was for an address NO where close to where we were. Called the tow company and they did no service where we were. This was after over an hour. So rather than start they process over again. Change the tire myself. So why offer service???4.1KViews0likes9Comments
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