Lake In Wood Campground - Is it always like this?
Just visited Lake In Wood CG in Narvon, PA after reading how highly rated it is. While the grounds are beautiful and rather picturesque compared to others we've visited, we found the staff to be rather standoffish and bordering on rude.
While checking in, personnel was not welcoming or even friendly. The woman standing next to me wanted to pick a item up from someone who was camping there. She was told she had to pay $6. She then said she would just call the person and ask her to meet her at the gate to get the item. The man behind the counter berated her, telling her she was not allowed to do that and that she HAD to pay the fee. It was uncomfortable to hear this heated exchange. His tone was so hostile, you'd think the woman had stolen something.
As i stepped up to register, I was treated indifferently as a factory worker would treat a product on an assembly line. Not even so much as a 'Hello', or 'Thank you'. The following day, we visited the office to get some ice cream. The man behind the counter that served my husband his cone was very condescending to the point that I wanted to say something. The young lady standing next to him was clearly embarrassed by his attitude and less than stellar treatment of a paying customer. She was the only employee who smiled and was courteous the few times we had to go into the office/store.
It appeared to me the majority of the older employees were not happy to be there and we felt as though we were inconveniencing them with our business.
Given the popularity of this CG and the fact that it stays booked solid through Labor Day weekend, I can't help but wonder if others have experienced the same lackluster treatment. I'd love to return as we enjoyed the amenities, but we're hesitant to spend our money (and it's definitely not cheap) where we don't feel welcome and our presence is an inconvenience to the staff.
While checking in, personnel was not welcoming or even friendly. The woman standing next to me wanted to pick a item up from someone who was camping there. She was told she had to pay $6. She then said she would just call the person and ask her to meet her at the gate to get the item. The man behind the counter berated her, telling her she was not allowed to do that and that she HAD to pay the fee. It was uncomfortable to hear this heated exchange. His tone was so hostile, you'd think the woman had stolen something.
As i stepped up to register, I was treated indifferently as a factory worker would treat a product on an assembly line. Not even so much as a 'Hello', or 'Thank you'. The following day, we visited the office to get some ice cream. The man behind the counter that served my husband his cone was very condescending to the point that I wanted to say something. The young lady standing next to him was clearly embarrassed by his attitude and less than stellar treatment of a paying customer. She was the only employee who smiled and was courteous the few times we had to go into the office/store.
It appeared to me the majority of the older employees were not happy to be there and we felt as though we were inconveniencing them with our business.
Given the popularity of this CG and the fact that it stays booked solid through Labor Day weekend, I can't help but wonder if others have experienced the same lackluster treatment. I'd love to return as we enjoyed the amenities, but we're hesitant to spend our money (and it's definitely not cheap) where we don't feel welcome and our presence is an inconvenience to the staff.
