Atom Ant wrote:
mwebber78 wrote:
I was lucky to own a Crossroads back when they had a standard 2+5 year warranty and fantastic customer service. Based on current owners feedback and multiple posts I'd steer clear of anything Crossroads. Yes, companies can make a lemon or two but it seems to be in bushels with this Company. Jmho and my research - you'll notice I didn't replace my unit with a CR.
Love my Crossroads - and it still has the 2 + 5 Warranty and fantastic Customer Service.
You may be stereotyping a bit. Crossroads is a fairly big company.
Agree, not all Crossroad products can be bad..but it appears the Rushmore's may have some major issues.
But I also believe Customer Service starts at the dealership where one purchases their 5er, not necessarily the Manufacturer. One may never interface with the manufacturer, but very well may have to on and on and off basis with whomever they purchased the unit from.
