Emails to renew Good Sam Roadside Assitance 4 months early.

if you are really on Emails then it it is a great move i really appreciate this and agree because its remind us for renewal as well.but emails are not in bulk amount neither unwanted emails as well.

When I get a bill that's due 4 months from now, it tends to go to the bottom of my list to do or the garbage ( my renewal comes by mail). My card says the expiration date clearly. I get more notices as the time of expiration gets closer. My card expires 4/18. I paid on 3/19. I just got notice today that my card is expiring. I just checked my bank account and yep, check cashed on 3/19. The automatic cc thing is just not happening with me. Been there done that.

MrVan wrote:

TinyoneRV wrote:
LostinAZ,
Some mebers are concerned as you are; others see no problem with the current situation. GS has explained their rational and given you a way to opt out of mailings. What do you want to happen?

The response was so wordy and generic that it had to be re-read several times and made it appear that something was going to be done about the excessively long(IMHO) lead time. If I have interpreted their response right they were going to do nothing but I could call in to pay my bill early and then they would quit bothering me. That doesn't sound like a win/win situation to me!!!

Not the way I read it. Frank from GS said that those set with auto renewal will only receive an email that their credit card has been charged. Or you can contact customer service and select which mailings you would like to receive. Hence be taken off some of the mailings.

LostinAZ wrote:

GSRoadsideAssistance wrote:
LostinAZ, thank you for your post. We value your input, and, as a result of communications such as yours, we continually focus on improvements which will result in a better RV experience for you, our member. Our intent is to ensure that all of our members, ranging from weekenders to full-timers, have the opportunity to renew prior to membership expiration. We do offer an automatic renewal option that does not trigger renewal notices. Instead, members receive notice informing that their credit card has been charged for membership renewal. If you are receiving unwanted mail you can call Member Services and select the mail to be received. For additional assistance please call Member Services at 1-800-601-2850. Thank you, Frank

So if I understand all that has been stated here no change is going to happen until I call Member services and then it will be to my account only. So in essence nothing in general is going to happen. Is this correct?

Pretty much

TinyoneRV wrote:
LostinAZ,
Some mebers are concerned as you are; others see no problem with the current situation. GS has explained their rational and given you a way to opt out of mailings. What do you want to happen?

The response was so wordy and generic that it had to be re-read several times and made it appear that something was going to be done about the excessively long(IMHO) lead time. If I have interpreted their response right they were going to do nothing but I could call in to pay my bill early and then they would quit bothering me. That doesn't sound like a win/win situation to me!!!

LostinAZ,
Some mebers are concerned as you are; others see no problem with the current situation. GS has explained their rational and given you a way to opt out of mailings. What do you want to happen?

GSRoadsideAssistance wrote:
LostinAZ, thank you for your post. We value your input, and, as a result of communications such as yours, we continually focus on improvements which will result in a better RV experience for you, our member. Our intent is to ensure that all of our members, ranging from weekenders to full-timers, have the opportunity to renew prior to membership expiration. We do offer an automatic renewal option that does not trigger renewal notices. Instead, members receive notice informing that their credit card has been charged for membership renewal. If you are receiving unwanted mail you can call Member Services and select the mail to be received. For additional assistance please call Member Services at 1-800-601-2850. Thank you, Frank

So if I understand all that has been stated here no change is going to happen until I call Member services and then it will be to my account only. So in essence nothing in general is going to happen. Is this correct?

I was on automatic renewal, but my credit card had to be changed so it didn't work. Lucky me, when I received my card failure letter, I called right back and was offered a sweet three year deal, paying up front for three more years.

No more renewal notices, just peace of mind for me, my family, and Good Sam.

I agree 4 months is too early for notification. However, we were on vacation and our home & ranch insurance on our stick home expired. We just missed it. Our agent called 2 weeks after it expired and asked if we insured with someone else. Yipes!!!. All turned out ok but could have been worse.

Back in the days off old before this great internet we had auto renewal on all bills.That isn't problem free either. When we sold that stick home and canceled a few kept renewing anyway. I closed out accounts to stop it. Then I got the nasty letters. Been there done that and don't choose that route with anybody anymore. JMHO

LostinAZ, thank you for your post. We value your input, and, as a result of communications such as yours, we continually focus on improvements which will result in a better RV experience for you, our member. Our intent is to ensure that all of our members, ranging from weekenders to full-timers, have the opportunity to renew prior to membership expiration. We do offer an automatic renewal option that does not trigger renewal notices. Instead, members receive notice informing that their credit card has been charged for membership renewal. If you are receiving unwanted mail you can call Member Services and select the mail to be received. For additional assistance please call Member Services at 1-800-601-2850. Thank you, Frank