GS Roadside Unassistance!
In the early hours of July 4 our RV broke down on US 412. Speed limit is 70 mph & biff rigs use the highway. We requested assistance through dispatch. After several calls & 3 hours we were told to s...
Forum Discussion
Bumpyroad wrote:
as a new member I just want to warn you that some people here whine if a persons first post is a complaint about GS.
bumpy
It is not my job to make sure people don't whine. Actually, if you knew me you'd know that I frequently praise good service and rarely get this upset. When I do, I go directly to the company first. They had an opportunity to fix things both the night it happened and since. It was their choice to drag their feet on fixing this and my choice to spread my story wherever I possibly can.
Since I posted this, I received in the mail a written apology. Well, that's a step in the right direction. Now, to get them to refund my membership fee.
And yes, we are new RVers. This was a month since we bought our RV & only our second trip in it. We are hoping repairs are completed so,we can take it to Texas next weekend.
