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winepress's avatar
winepress
Explorer
Jun 08, 2015

Thanks GS Roadside

I've been a member for 8 years and have never had the misfortune of using roadside assistance, until yesterday. We broke a fan belt and required a tow of our DP.
I called the number and after locating me the rep told me it would be about an hour for a tow to arrive. About an hour later they called back to see if the truck had arrived, it had not. The GS rep put me on hold to contact the towing company. She told me he was about 15 minutes out.
Driver showed up and towed me to a Freightlined dealer.
Just want to share that their service met my expectations.
As a side note, I asked the driver what the cost of the tow would have been. He told me about $600.
Thanks GS roadside.
  • Thanks for posting the good service. We need more positive postings
  • winepress wrote:
    I've been a member for 8 years and have never had the misfortune of using roadside assistance, until yesterday. We broke a fan belt and required a tow of our DP.
    I called the number and after locating me the rep told me it would be about an hour for a tow to arrive. About an hour later they called back to see if the truck had arrived, it had not. The GS rep put me on hold to contact the towing company. She told me he was about 15 minutes out.
    Driver showed up and towed me to a Freightlined dealer.
    Just want to share that their service met my expectations.
    As a side note, I asked the driver what the cost of the tow would have been. He told me about $600.
    Thanks GS roadside.


    So after you paid the yearly charge of $139 you only earned $461 or you earned approx. 3 yrs. of GS EMRS service:) Such a deal!
  • winepress wrote:
    I've been a member for 8 years and have never had the misfortune of using roadside assistance, until yesterday. We broke a fan belt and required a tow of our DP.
    I called the number and after locating me the rep told me it would be about an hour for a tow to arrive. About an hour later they called back to see if the truck had arrived, it had not. The GS rep put me on hold to contact the towing company. She told me he was about 15 minutes out.
    Driver showed up and towed me to a Freightlined dealer.
    Just want to share that their service met my expectations.
    As a side note, I asked the driver what the cost of the tow would have been. He told me about $600.
    Thanks GS roadside.


    It only takes one tow like this for people to figure out that the GSRS service is a bargain and relieves a person from worrying about "when will I need a tow and when"? As Murphy's law says " every RVer will break down at least once, it just a matter of when and where":)

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