GSRA deal
2200 hrs,received call from wife that coming home from class her car quit probably due to alternator failure. Dash lights show battery and gen lights. She coasted to ramp of shopping center on South side of lot- uphill. Next to McDonald's. No street verification but away from surface street traffic. I arrived minutes later in my car as back up.
Call made to GSRA. Call taker took info and I requested that car go to my mechanic some 11 miles from scene. She checked map found that it was 11 miles the other direction from their closest shop and I'd have to pay the $46.00 extra miles. By CC we paid. Informed that tow would be to us in 70minutes. Tow arrived 65 minutes. Went to wrong side entrance to the west at a Carl Jr restaurant area. We ran to tow driver and informed him we were at south ramp at Mcdonald's and he got to us in good fashion. Tow completed by professional as requested, By doing it this way, warranty work was done whereas had we used the closest shop recommended, I would of paid over 150.00 for parts.Call taker did a good job,dutiful,and polite. Tow driver polite and professional,within time stated. I should consider it lucky I shelled $46.00 for extra miles, but wonder why not allow some mileage to known mechanic in area, say anything in a 15-20 miles area if you have records with that mechanic? Any allowance of miles in cases like that.
Call made to GSRA. Call taker took info and I requested that car go to my mechanic some 11 miles from scene. She checked map found that it was 11 miles the other direction from their closest shop and I'd have to pay the $46.00 extra miles. By CC we paid. Informed that tow would be to us in 70minutes. Tow arrived 65 minutes. Went to wrong side entrance to the west at a Carl Jr restaurant area. We ran to tow driver and informed him we were at south ramp at Mcdonald's and he got to us in good fashion. Tow completed by professional as requested, By doing it this way, warranty work was done whereas had we used the closest shop recommended, I would of paid over 150.00 for parts.Call taker did a good job,dutiful,and polite. Tow driver polite and professional,within time stated. I should consider it lucky I shelled $46.00 for extra miles, but wonder why not allow some mileage to known mechanic in area, say anything in a 15-20 miles area if you have records with that mechanic? Any allowance of miles in cases like that.
