Is it normal for a person to be charged for a guy to come out for a flat? I have Platinum and the guy came out checked the tire and it was the valve stem extender that was leaking removed it refilled ...
The member benefits booklet lists the specific services included; almost all of them end with the phrase "Member responsible for parts & labor". Fixing your leaking valve extension is billable labor. The only thing included at no additional cost is the limited towing under specific conditions, a few other specific items as listed, and sending a service truck if requested. Whatever you ask the service truck to fix is billable labor.
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