Forum Discussion

woodtic's avatar
woodtic
Explorer
Feb 08, 2014

Having problems with Good Sam insurance

My policy for my TV and 5th wheel are with National General. I have had my insurance through them for about 18 months.
MY problem:
I'm set up for the monthly payment plan. Lately, when I receive my bill in the mail, payment is due within about 5 days. Hardly leaves time for me to send out the check and get it to them in time. If it's late they want to charge me $15 late fee. I prefer to pay by check so that I have a record of my bill payments. So for two months now I have received my bill late and they have received my payment late. Is it just me they are doing this to, or are they running some sort of scam trying to collect late fees for their customers.

I can't even head out camping in the last week of the month for fear of missing their bill the day it shows up. They refuse to send out my bill earlier so that I have sufficient time to get the payment to them.

Not Happy and thinking of changing companies.

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