Forum Discussion

essness's avatar
essness
Explorer
Jul 12, 2013

phone calls

I recently purchased a camper from Camping World, they offered a insurance quote, I said sure. Since then I continue to recieve calls from people identifying themselves as from Good Sam Club. I've repeatedly asked that they email any info to me and not call me. Yesterday I got one of those calls and when I said, "I've asked that you do not call me". They said nothing and hung up on me.
Honestly, if this is the type of behaviour that I can expect from good sam, I need to cancel my membership!
Good Sam Club

8 Replies

  • essness's avatar
    essness
    Explorer
    Jul 12, 2013
    skipnchar wrote:
    When you ASK for help (quote) it's kind of hard to criticize them for providing what you asked for. I'd simply have told them I saw no need to adding one more level of profit taking for insurance and go find my own and KEEP their finders fee.


    I dissagree. The terms of the transaction were made clear on the front end. Then they were and are repeatedly violated.
  • skipnchar's avatar
    skipnchar
    Explorer
    Jul 12, 2013
    When you ASK for help (quote) it's kind of hard to criticize them for providing what you asked for. I'd simply have told them I saw no need to adding one more level of profit taking for insurance and go find my own and KEEP their finders fee.
  • essness's avatar
    essness
    Explorer
    Jul 12, 2013
    WyoTraveler wrote:
    If they are calling you on your cell phone just block the number. Easiest solution. However, I have never been harassed with phone calls from, them just trash mail. The trash mail has decreased a little recently.


    Wyo,
    I have one blocked number in my phone already. This one came from a different number and is now blocked.
    Thanks for the tip though.
  • essness's avatar
    essness
    Explorer
    Jul 12, 2013
    Good Sam Care Team wrote:
    Hello essness,

    I'm terribly sorry to hear of your trouble. Would you be able to let me know if they stated they were from a specific department here so we can narrow down where the calls are coming from? This was we can look into it more efficiently. I appreciate this and hope to help you resolve this quickly. Thank you and have a wonderful day!

    Elizabeth Black-Osborn
    Marcus Rapid Response Team
    elizabeth.black-osborn@goodsam.com


    Hi Elizabeth,
    They did not identify anything other than they were from good sam.
    Appreciate the attention,
    Scot
  • WyoTraveler's avatar
    WyoTraveler
    Explorer
    Jul 12, 2013
    If they are calling you on your cell phone just block the number. Easiest solution. However, I have never been harassed with phone calls from, them just trash mail. The trash mail has decreased a little recently.
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Jul 12, 2013
    Hello essness,

    I'm terribly sorry to hear of your trouble. Would you be able to let me know if they stated they were from a specific department here so we can narrow down where the calls are coming from? This way we can look into it more efficiently. I appreciate this and hope to help you resolve this quickly. Thank you and have a wonderful day!

    Elizabeth Black-Osborn
    Marcus Rapid Response Team
    elizabeth.black-osborn@goodsam.com
  • essness's avatar
    essness
    Explorer
    Jul 12, 2013
    Its a computer call with the delay before they answer. Could be india, could be intercourse PA.........? *69 nets more frustration and more insight into good sam being nothing but a marketing machine with increasingly diminished value to its members.
  • rockhillmanor's avatar
    rockhillmanor
    Explorer II
    Jul 12, 2013
    *69 them and ask to speak to their supervisor. That is unless they are calling you from India! :W

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