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BJean's avatar
BJean
Explorer
Aug 28, 2017

Phone calls

Tried to contact Davenport IA parts 2 times today. After being told I was being transferd both times I was cur off. Guess I will tell all my camping friends about your inability to complete a simple call. How can you fix a camper if you cannot get the phone correct.
  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • Lwiddis wrote:
    "Guess I will tell all my camping friends about your inability to complete a simple call."

    Phones were always...always answered at your employment? And remember its August 28th...the Monday before the Labor Day weekend. You and thousands of others want your RV fixed pronto. Be calm and stop threatening.


    Answering phones are and have been CW weak point. He's NOT even close to the first person to say this. It's been a complaint since i joined in 2007. Something so simple that CW makes so hard
  • "Guess I will tell all my camping friends about your inability to complete a simple call."

    Phones were always...always answered at your employment? And remember its August 28th...the Monday before the Labor Day weekend. You and thousands of others want your RV fixed pronto. Be calm and stop threatening.
  • Hello BJean,

    Thank you for your time, I apologize for the phone issues you experienced today. I will request you are contacted, please provide your contact number in a private message.

    Thank you,
    Ella
    Good Sam Care Team

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