My wife and I have shopped at Camping World for a number of years-bought my first 5ver there. We bought a couple of lawn chairs that started to fall apart in less than one year. Took them to the store and I was told their is nothing that can be done. I remember when chairs lasted several years before needing replacement and I surely don't think you should have to buy an extended warranty like the sales person told me when I showed them to her. I have decided to now do my shopping at Amazon where they will replace defective merchandising or give you a refund-I only expected some kind of reasonable store type credit since we have used the chairs. I would then have bought two new ones right then and there.I am going to let my GS roadside assistance expire and also my store card when it comes due. I looked at some new 5vers at CW and I have decided to buy elsewhere. I sent an email in to CW but they wrote back that they were sending my email to the executive committee at CW (that is the person who sits in a small room with a round file that gets emptied every day in the trash).

Believe me, I know your disappointment! Some years ago, I had a similiar problem with Sears. Sears even admitted their mistake but would not make it right. I had shopped their since I was a kid. I will no longer visit or buy Sears product. Tis a shame businesses do no know of and appreciate "back end value".

How long was the warranty stated to be from normal wear and tear?

Camping World has gone down hill ever since Marcus bought it. All he cares about is $$$$$, when he gets our $ he dont want to know us.IMHO

Today it's all junk from China! That's what happens when we send our jobs else where so we can pay cheap and they in return guarantee their jobs buy selling us another piece of junk again.That's my $0.02.

Contact the manufacturer of the chairs. Camping World only sold them, they didn't build them.Most stores will take a product back in a reasonably short period of time. Your post reads like these chairs were used for nearly a year.If the product is defective, the warranty is from the manufacturer, not the seller.

Problem at Camping World | Good Sam Community

29 Replies

The_Texan
Explorer
Feb 27, 2015
ScottG wrote:
fishingbob61 wrote:
Camping World has gone down hill ever since Marcus bought it. All he cares about is $$$$$, when he gets our $ he dont want to know us.
IMHO

Have to agree. While he has charmed so many viewers with his TV shows, the fact is he is only about profits and has done nothing to promote good customer relations. His tactics remind me of the worst used car salesman who who will do or say anything to get the initial sale but all he's really interested in is making every penny possible from every sale.

We also agree with this very common feeling of many customers. We now drive miles the other way to shop for needed RV products, when we could go just a ½ mile to the nearest CW.
cyntdon2010
Explorer
Feb 27, 2015
You purchased Cheap chairs, Stop your Crying.

you might have overloaded the chairs. wink wink
FKT4387
Explorer
Feb 27, 2015
That's too bad. It could be simply the CW store you were dealing with. I had a rug set that fell apart 3-4 months later. I walked in with the old ones and out with the new ones, no problem. CW certainly didn't make the rugs.
midnightsadie
Explorer II
Feb 27, 2015
in todays world ,its all about profit at any cost , to buy a well made chair, is a hard thing to find.
krhall3273
Explorer
Feb 27, 2015
fla-gypsy wrote:
...and yet they continue to let the incessant whiners continue to use their forum and address each complaint that is brought to their attention here. Most of the Customer Service wannabees here couldn't run a jiffy mart (convenience store for everyone outside my viewing area).

I ran a privately owned and operated auto repair shop for 32 1/2 years. I was never of the mind to gouge my customers. That would have ran me out of business in a hurry.
icanon
Explorer
Feb 27, 2015
nomad297 wrote:
icanon wrote:
Today it's all junk from China! That's what happens when we send our jobs else where so we can pay cheap and they in return guarantee their jobs buy selling us another piece of junk again.
That's my $0.02.

Based on your grammar, I must say, you seem to be from China yourself.

Bruce

Nope not from China. But you're right, wrote everything in a rush as I had to go and help my daughter. So excuse me!.

Have a nice day!
fla-gypsy
Explorer
Feb 27, 2015
...and yet they continue to let the incessant whiners continue to use their forum and address each complaint that is brought to their attention here. Most of the Customer Service wannabees here couldn't run a jiffy mart (convenience store for everyone outside my viewing area).
nomad297
Explorer
Feb 27, 2015
icanon wrote:
Today it's all junk from China! That's what happens when we send our jobs else where so we can pay cheap and they in return guarantee their jobs buy selling us another piece of junk again.
That's my $0.02.

Based on your grammar, I must say, you seem to be from China yourself.

Bruce
krhall3273
Explorer
Feb 27, 2015
This is my first year snow birding in Florida. In 1 month I have found that Camping World and especially General RV are extremely profit oriented. I have had the best luck with Lazy Days RV at exit 10 east of Tampa, FL. And, that's my $0.02 worth.
Good_Sam_Care_T
Explorer II
Feb 27, 2015
Hello mobilcastle,

Thank you for bringing this to our attention and I apologize for the trouble. If you could please send us a private message with your contact information and the store location, I can have someone look into this. Thank you and have a good day!

Elizabeth Black-Osborn
Marcus Rapid Response Team

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Problem at Camping World

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