So the App does nothing to help during a roadside necessity other than maybe put the phone number at your fingertips! That answers a big question for us.
We have been very satisfied with the Good Sam Roadside assistance over the years, until this past year when twice I felt as thought the person answering the call was too busy doing her nails or watching a catch up series on TV. And she had no real idea of our location or anyone anywhere nearby to assist.
We had a blow out on our towed vehicle, were on a road in upstate PA on a down hill with no safe place to pull of except to block an intersection with our 43' diesel pusher. Now, first I don't get why I had to repeat and re-answer the girls question 3 separate times. What kind of unit??? A: Class A motor home! What is the problem, I need someone to come quick to change to the donut and get me off the road! Forget it. If you are not in a safe enough place they tell you call the police. It took the State Trooper 20 minutes to get to us, and by then my disabled husband pulled the donut out of the loaded back of CRV, moving all to back seat to get to it so as not to hamper the roadway anymore than we already did.
No service was found to assist us by Good Sam, and the girl simply did not even try. Why? disinterest! An no call back to ensure we got off the roadway safely.
Anyone who can tell us where to get real roadside assistance?