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coachjeff's avatar
coachjeff
Explorer
Aug 23, 2018

Roadside assist cancelled for over use? I guess?

Can a membership be cancelled due to using the service for more than the average use that Good Sam says? I would like to talk to someone!!!!!!So i get a letter today from Good Sam Roadside Assistance that based upon my usage is above what the average person uses roadside they have determined that they are cancelling my service as of 10 days from the letter. So I called them and they told me that my account has already been cancelled as of 3 days ago. How do you pay for emergency roadside assistance and then use it and get cancelled??? The only reason i use GS is that my daughter is covered for free where AAA charges for each person.

14 Replies

  • Read the MEMBERSHIP AND CANCELLATION POLICY

    Membership is subject to cancellation by either party at any time for any
    reason, upon written notification. The cancellation of a membership includes
    the primary member and all other individuals eligible for benefits under the
    membership. All benefits will cease when the membership expires or either
    party cancels. Should the member cancel, the member will receive a prorated
    refund for the unused portion of his/her membership term, less our cost for
    any roadside assistance benefits provided under the membership during
    the membership term. Should we cancel the membership, the member will
    receive a prorated refund for the unused portion of his/her membership term,
    without any deductions
  • Thank you for the post coachjeff.

    I apologize for any confusion.

    Please send a private message with your roadside membership number and a good number to contact you at and we'll reach out.

    Thank you,

    Zach
  • FWIW, I had a neighbor who was canceled by AAA because he called too many times for dead batteries and flat tires.
  • Yes. Why? It’s “insurance.” Why should CW or anyone continue to do business with you and lose money? You’ve been out of the real world too along. If you worked for me and I didn’t make any money from your services, good employee or not,....bye.

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