Forum Discussion

Timster's avatar
Timster
Explorer
Oct 19, 2018

roadside assistance

so today I get an offer in the mail to upgrade my plan to platinum coverage so that a motorized rv can be included,does this mean that my basic plan is not covering my motorhome?

6 Replies

  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • Timster,

    Thank you again for your time and posting. Please note if you would have needed service in the past we still would have provided the service needed without question. Due to the information we have on file and your membership history you would have been taken care of correctly if again service was needed. This was a system error on your plan type which has now been corrected. Please let us know if you have any further questions or concerns. We would be happy to help.

    Thank you,

    Mark
  • Well the care team basically said that they have made changes in the plan but have failed to inform me,they have been taking my money for years for a plan that is worthless to me.I have in my hand the original plan benefits that include my motorhome but its the same old bait and switch that they have done to me on other things in the past,now I have a plan paid up for two years that is worthless
  • I have had this plan for 11 years and have had my motorhome towed in the past with no problems,i have sent a pm to the care team and we will see what they say
  • Hello Timster,

    Thank you for your time and post, I will be glad to look into the Good Sam Roadside Plan you currently have and let you know what is covered. Please provide your membership number in a private message.

    Thank you,
    Ella
    Good Sam Care Team
  • I think I would look at my current policy. Maybe you have a trailer policy...

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