Roadside sent the mobile tech to the wrong place!

Hello Vet Man,

Thank you for your post, I apologize for the expereince you had with Good Sam roadside last weekend. I will follow up with the roadside team regarding the issues you encountered. Please send a private message with a contact number and your Good Sam roadside number.

Thank you,
Ella
Good Sam Care Team

GS towed my MH to a place that would not and could not fix my brakes. That was on a Sunday. They picked it up again on Monday and took it to a different place that did fix it. It cost me a night in a motel, and extra trip from SC to Fla in the toad then back a week later to pick it up. No charge for the double tow, but I saw the tow charge it was hundreds of dollars, twice.

That is absurd but quite typical of the level of customer service from Camping World/Good Sam.

Think about it: if they did things the right way and empowered local managers to resolve problems, there would be no need for the "Rapid Response Team."

pm sent and waiting with baited breath !

Thank you for the post JohnnyBoy Too. I apologize for the service you received. Please send me a private message with your member number and the phone number you would like to be contacted at and someone will call you.

Thank you,

Zach