Left work in a large office building in the middle of a metro area of 250,000 people and found a flat tire. Not being in a position to change a tire, I called my Good Sam Platinum roadside service. After asking me questions about everything but my mother's country of birth,they finally said they would send someone out. After 1.5 hours with no word from GSRS, I gave up and worked on changing the tire myself. The Roadside service person finally showed up 2 hours later just as I was screwing the lug nuts back on. Fortunately, the suit I was wearing was black and probably won't show the grease and dirt stains too much. I can't believe that after 2 hours the loser that came by is the only help they could find. He said he is the only one working the northern part of my state.While I had very good service the last time I had to use them about 3 years ago, they sure failed today. I was going to sign up my daughter and her travel trailer as a gift to her, but I think I'll wait now...

When did this happen? If he is the only one working the northern part of the state, then there may be the reason it took so long.

Do you have road service on your auto also, I keep it just so I cn call Firetone or any tow service in Huntsville, Al. They will change your auto tire and you simply carry the bill to your insurance carrier (at least with State farm and alfa). Sorry for your problem, Mike's and Reliable are 2 good ones here in town to call. Hope to meet up with you just look for the B&L hvac truck.

Chiefcpo wrote:Do you have road service on your auto also, I keep it just so I cn call Firetone or any tow service in Huntsville, Al. They will change your auto tire and you simply carry the bill to your insurance carrier (at least with State farm and alfa). Sorry for your problem, Mike's and Reliable are 2 good ones here in town to call. Hope to meet up with you just look for the B&L hvac truck.Chiefcpo, The GSRA is supposed to handle your autos also. It might be worth it for me to get coverage from another carrier and call both of them and hope one shows up in a reasonable time.

wbwood wrote:When did this happen? If he is the only one working the northern part of the state, then there may be the reason it took so long.wbwood, This happened yesterday. Don't get me wrong. About 3 years ago I had 2 blow outs on the same day on my RV and the service was fantastic and understanding of my plight. They just didn't quite justify their fee yesterday. I could have surely found someone myself is a much more timely manner.

Thank you for your post, Brian.Whitfield. I apologize for any difficulties you experienced regarding your membership. I would like the opportunity to speak with you concerning your post. I would be more than happy to contact you…please send me a private message with your Good Sam Roadside Assistance membership number and contact information: telephone and e-mail. I am looking forward to speaking with you. Thank you, Frank

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peaches_cream
Explorer
Jun 07, 2014
Dog Folks wrote:
peaches&cream wrote:
Well, I guess sometimes you get what you pay for sometimes you don't. I was an Executive, wore a suit for 21 yrs., but I still took care of minor inconviences myself. Hooking a can of "fix a flat" up to a valve stem and then airing the difference up using a 12 volt compressor requires very little exertion and very little knowledge. I guess I grew up in a different world than some people. Enjoy your unresponsive road service and spend your money as you wish.

Being disabled and not able to change a tire any longer do you have an alternative?

My wife is capable, but I am not gong to ask her.

If you read my post you will see the alternative. No where did I mention chan ging a tire. What the he**. Do as you wish. :S
Dog_Folks
Explorer
Jun 06, 2014
peaches&cream wrote:
Well, I guess sometimes you get what you pay for sometimes you don't. I was an Executive, wore a suit for 21 yrs., but I still took care of minor inconviences myself. Hooking a can of "fix a flat" up to a valve stem and then airing the difference up using a 12 volt compressor requires very little exertion and very little knowledge. I guess I grew up in a different world than some people. Enjoy your unresponsive road service and spend your money as you wish.

Being disabled and not able to change a tire any longer do you have an alternative?

My wife is capable, but I am not gong to ask her.
peaches_cream
Explorer
Jun 06, 2014
Well, I guess sometimes you get what you pay for sometimes you don't. I was an Executive, wore a suit for 21 yrs., but I still took care of minor inconviences myself. Hooking a can of "fix a flat" up to a valve stem and then airing the difference up using a 12 volt compressor requires very little exertion and very little knowledge. I guess I grew up in a different world than some people. Enjoy your unresponsive road service and spend your money as you wish.
toedtoes
Explorer III
Jun 06, 2014
peaches&cream wrote:
You know, 1 can of "fix a flat" and a $10.00 12 volt compressor from Harbor Freight will assure you of not being put in this position. People are "lazy" and want to do nothing for themselves. Call for assistance and then complain when it does not show up. I owned a MH for 6yrs. traveled from Ga. to Ca. 3 times in them, and have yet to subscribe to Roadside service except what was offered on my Basic Ins. Policy.

People pay to have others do many things rather than do the work themselves. There's nothing wrong with paying for roadside service because you don't want to have to do the job yourself. It's not being lazy - it's choosing what is important to you based on YOUR OWN needs, wants, abilities, desires.

I don't do my own lawn care. I pay someone. It doesn't mean I "want to do nothing" for myself. I have reasons for paying someone else to do it - they are acceptable reasons FOR ME. Doesn't matter what anyone else thinks.
Revconguy
Explorer
Jun 06, 2014
peaches&cream wrote:
cKarlGo wrote:
peaches&cream wrote:
You know, 1 can of "fix a flat" and a $10.00 12 volt compressor from Harbor Freight will assure you of not being put in this position. People are "lazy" and want to do nothing for themselves. Call for assistance and then complain when it does not show up. I owned a MH for 6yrs. traveled from Ga. to Ca. 3 times in them, and have yet to subscribe to Roadside service except what was offered on my Basic Ins. Policy.

So, you think that the OP should have paid for a service from GSRA and that, by expecting said service to be delivered, he's "lazy?" Are you being serious?

To the OP: you'll find that this sort of bad service is a common theme with Camping World owned businesses.

The only thing I'm serious about is keeping your money for service to GSRA in your pocket and taking care of minor problems YOURSELF.

Peaches, I'm all for keeping my money and taking care of problems myself. Unfortunately, I was not properly dressed (suit) for changing a tire and suffer from chronic back problems. While I did end up doing 90% of the tire change myself, I took a chance on messing up my back again. If I were younger....
peaches_cream
Explorer
Jun 06, 2014
cKarlGo wrote:
peaches&cream wrote:
You know, 1 can of "fix a flat" and a $10.00 12 volt compressor from Harbor Freight will assure you of not being put in this position. People are "lazy" and want to do nothing for themselves. Call for assistance and then complain when it does not show up. I owned a MH for 6yrs. traveled from Ga. to Ca. 3 times in them, and have yet to subscribe to Roadside service except what was offered on my Basic Ins. Policy.

So, you think that the OP should have paid for a service from GSRA and that, by expecting said service to be delivered, he's "lazy?" Are you being serious?

To the OP: you'll find that this sort of bad service is a common theme with Camping World owned businesses.

The only thing I'm serious about is keeping your money for service to GSRA in your pocket and taking care of minor problems YOURSELF.
cKarlGo
Explorer
Jun 06, 2014
peaches&cream wrote:
You know, 1 can of "fix a flat" and a $10.00 12 volt compressor from Harbor Freight will assure you of not being put in this position. People are "lazy" and want to do nothing for themselves. Call for assistance and then complain when it does not show up. I owned a MH for 6yrs. traveled from Ga. to Ca. 3 times in them, and have yet to subscribe to Roadside service except what was offered on my Basic Ins. Policy.

So, you think that the OP should have paid for a service from GSRA and that, by expecting said service to be delivered, he's "lazy?" Are you being serious?

To the OP: you'll find that this sort of bad service is a common theme with Camping World owned businesses.
peaches_cream
Explorer
Jun 06, 2014
You know, 1 can of "fix a flat" and a $10.00 12 volt compressor from Harbor Freight will assure you of not being put in this position. People are "lazy" and want to do nothing for themselves. Call for assistance and then complain when it does not show up. I owned a MH for 6yrs. traveled from Ga. to Ca. 3 times in them, and have yet to subscribe to Roadside service except what was offered on my Basic Ins. Policy.
Chiefcpo
Explorer
Jun 06, 2014
tHE dw said you do not know me at wallyworld when the lines get slow I call for more registers to be opened and when ignored I call the manager listed on the call board.
As a business owner the customer is kept informed of delays and the reason why. IS THIS too much to ask from GSRA. Informed is easy on the nerves no matter who you are.
That is why I try to have a backup plan (road service on my auto plan as well $9.00 p/6 month)
kendall69
Explorer
Jun 05, 2014
OK seriously, why is it that everyone that has any type of insurance think they are THE ONLY one on that plan. Just for the record no road side service company can be everywhere all the time in a timely manner. That is the nature of the beast. I'm sure some company will start a "be there in 30 minutes or less " program, but who is willing to pay $5,000.00 a tear for that service?
The sooner we all realize we will need to wait a LONG time for roadside assistance the happier we all will be.

No one complains when they are 10th in line at the grocery store, 5th in line at the tire shop, 20th in line at the theater, but when they are 5th in line for road side assistance in a city of a million people ...OH HECK NO...you better get here ASAP, or I'm going to tell everyone on the web what bad service I got.

It sucks to wait, but welcome to reality.

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