Forum Discussion

Spizzer's avatar
Spizzer
Explorer
Aug 03, 2014

A real puzzler....electric step issue

Ok, on my 2007 Journey, the electric step started to malfunction. It goes in and out with the door opening and closing as it is supposed to. However, if you have the switch in the "stay out" position, it stays out all the time. When you turn the ignition on, it does not retract like it is supposed to.

The manual for the step states that the yellow wire in the four wire connector should have 12 volts on it when the ignition is turned on. I disconnected it and measured the voltage at 2 volts. Not good. Well, about 6 inches further up the wires is another, identical 4 wire plug. I pull that one and the yellow wire has 12 volts!

Now here is the puzzling part, in the wiring between the two connectors a green wire is spiced into the yellow wire. The green wire goes to a ground bolt. Between the yellow wire and ground there is a resistance of 1.8 Kohms. So it is obviously not a direct connection, but almost like there is a resistor or maybe a diode in the splice. The owners manual does not say anything about this wire. I removed this intermediary piece and connected the two 4 wired connectors together directly, eliminating the green wire. The step functions perfectly.

Below are two pictures of the extension piece, and then one of the plugs with the extension removed.

So what is the function of the green wire?

thanks, jeff


18 Replies

  • On many Winnebago's (mine for instance)there was an unused wire. It could be connected so as to turn the step light (under the steps) on when the porch light was turned on but Winnebago didn't connect it on some models. I wonder if that is what the wire was intended for and someone tried to use it?
  • Effy's avatar
    Effy
    Explorer II
    Check your ground. Mine had a similar issue and found that they ground it on the frame of the stair box. Not much there. I found a good place on the chassis frame and never had an issue since.
  • Spizzer,

    At www.kwikee.com you can get a .pdf of the manual for your steps. In the troubleshooting section it describes how to test the ignition override functions. Assuming everything was working right until now, something may have gone bad with the control module OR the signal was lost from the ignition. JM2ยข...
  • Spizzer wrote:
    Executive wrote:
    Mine is tied to the door switch. If the door is OPEN the steps will stay out, but if the door is CLOSED and I turn on the ignition switch they will retract. This is regardless of the position of the lock open switch.....Assuming yours was the same, it sounds like someone wired around this for whatever reason.....Dennis


    Dennis,

    THat is what is puzzling....it was working as it should, but then stopped retracting when the ignition was turned on.

    Something has failed.

    jeff


    Jeff,
    Is your door closed and the steps stay out with the ignition on?
  • Executive wrote:
    Mine is tied to the door switch. If the door is OPEN the steps will stay out, but if the door is CLOSED and I turn on the ignition switch they will retract. This is regardless of the position of the lock open switch.....Assuming yours was the same, it sounds like someone wired around this for whatever reason.....Dennis


    Dennis,

    THat is what is puzzling....it was working as it should, but then stopped retracting when the ignition was turned on.

    Something has failed.

    jeff
  • Mine is tied to the door switch. If the door is OPEN the steps will stay out, but if the door is CLOSED and I turn on the ignition switch they will retract. This is regardless of the position of the lock open switch.....Assuming yours was the same, it sounds like someone wired around this for whatever reason.....Dennis
  • ScottG wrote:
    1.8K ohms could be the coil of a small relay, especially if it's diode protected.

    Scott, the 1.8 kohm is just measured from the yellow wire at the plug to the end of the great wire. No relay in there. I'm just worried that I've bypassed some necessary protection?

    Jeff
  • 1.8K ohms could be the coil of a small relay, especially if it's diode protected.