HWH

If you are absolutely, positive, it is the switch, it can be ordered by itself. Last cost I had was 8 bux.

I can understand that HWH might be busy, but that usually equates to making money which should equate to HIRE SOME MORE PEOPLE. Not just HWW, but many companies both in and out of the RV industry treat you poorly when times are good and then they have the nerve to cry about lack of work when times are tough. When I can, I don't do business with companies that treat their customers this way.

mike brez wrote:

RedG wrote:
Here's another option:
http://www.rvleveling.com/HWH-replacement-parts.html
They answer the phone and should have the part you need.

LOL that is who I ordered from.

Here is HWH Online order form. Doug

http://www.hwhcorp.com/orderform6.html

RedG wrote:
Here's another option:
http://www.rvleveling.com/HWH-replacement-parts.html
They answer the phone and should have the part you need.

How do their prices compare to direct order from HWH?

RedG wrote:
Here's another option:
http://www.rvleveling.com/HWH-replacement-parts.html
They answer the phone and should have the part you need.

LOL that is who I ordered from.

Here's another option:
http://www.rvleveling.com/HWH-replacement-parts.html
They answer the phone and should have the part you need.

dougrainer wrote:

mike brez wrote:
Need a controll panel for my slide. Called HWH to order lady took my number and said hopefully someone will call you back in four or five days that they are swamped. WTF are you kidding me.

Tech support is for TECH's not retail customers. HWH gets back to non-Techs in that 4 or 5 days. If you E-Mail them, you will get a response in 1 or 2 days max. Usually same day. YES, they are extremely busy. Doug

I had my situation figured out at this point. Just wanted to order a part and still needed someone to call me back in four or five days to order. I can understand the tech part but not to order a part.
Thank goodness I'm all set.

mike brez wrote:
Need a controll panel for my slide. Called HWH to order lady took my number and said hopefully someone will call you back in four or five days that they are swamped. WTF are you kidding me.

Tech support is for TECH's not retail customers. HWH gets back to non-Techs in that 4 or 5 days. If you E-Mail them, you will get a response in 1 or 2 days max. Usually same day. YES, they are extremely busy. Doug

I had the part number on hand when I called? Old part #AP11600 new #RAP90254.
I called last week for tech support and was told the same thing four or five day wait for call back. After some trouble shooting I'm sure it's the rocker switch. I did not receive a key for my slide room when I purchased coach so I was just going to get a whole new panel. I found a guy with HWH parts sense I posted and he has just what I need. Mine looks like This

Mike:
I had good luck with HWH by locating part number and having the phone answering person submit order. I did not have to wait for service tech.
Some are available on Amazon and ebay. ebay
What is the part number?
HWH parts index