Motorhome Sales People

paulcardoza wrote:
Unfortunately, there's a cost to make things "much easier" for you. And yes, they really are in business to make money. Fact is that once a coach has been registered, any subsequent resale must be as a used vehicle. Obviously, your $300k to $100k example is not realistic, but once classified as used, value goes down by a significant chunk. That's when it makes more sense to try the private sale route for your rig with 0.7 miles on it (once around the block!). ;-)

Tell all of that to the people wanting used Corvettes!

msmith1199 wrote:

mrubaum@aol.com wrote:
I am convinced that if you bought a $300,000.00 diesel pusher drove it around the block bringing it back to the same dealership and telling them you would like to sell it to them they would tell you it is worth $100K. They would reference a mystical wholesale book that shows that value. If you ask to see the book they would not let you. They would tell you that they have to spend 10K to get it ready for sale. They would have to do this that and the other thing. I am all for a company making a profit but these dealerships are too much. I know I can sell it myself but trading in is much easier.

Motorhome dealers are a business. A business needs to make money or it will shut down. That means they will do their best to make money on every sale. So yes, if you paid $300k and wanted to sell it back the very next day they are not going to give you $300k for it. Why would they when they can order a brand new one from the factor for $250k which is what they paid for yours to begin with?

X2 your right on. Couldnt have said it better...Salesmen will act like your their relative and you'll say "gee what a wonderful guy" He must be honest so I think his price must be right.Pay no attention to these wonderful attitudes, their there to get every dollar they can from you. No mister nice guy.... Yeah its the good ole American way.Like someone said its called capitalism..

kalynzoo, Love the statement about warranties aand insurance. True so true. I aways see Norman Rockwells painting http://www.answerbag.com/q_view/1340531
I believe it comes down to being informed about product, cost's and how bad you want it or can walk away. Go to India sometime and try to buy anything, the price will come down as soon as you say no and you learn to negotiate or pay up! Same with the Gondaliers in Venice. They step in front of me and say Gondola 100 Euros and my wife is Italian and will say, Get &^)(*_(%r out of the way in Italian and they do then offer it to her for 40.

Bob & Ann wrote:
It is not the fact that they make a profit that bothers me. I know that they are not a non profit organization. I like to see people do well for doing good work.

What bothers me is that these coaches are very expensive and I find the following wherever I go.
1. The sales people to not take the time to learn about the products that they are selling. To me that is a lack of pride issue.
2. The sales people do not return calls. I don't know why they tell you they did knowing that you have caller ID.
3. They will tell you a non truth in a second. Probably not a lie just a lack of a desire to learn about their product line.
4. There is no follow up after they get your money. You have to call continuously to learn when your new coach will be ready for pick up.
They do not even call you after you get home with your high dollar coach to say"thank you for your business"
5. No thank you note, Christmas Card etc. I guess that we really don't care about repeat business. After all they are not committed to work there for long.
6. No call to see how you are enjoying your new coach.
7. Call to schedule service to hear how backed up they are and why you have to wait.

What is wrong with this picture. I was a sales manager for 38 years and I could tell you that 90% of these sales people would not be working for me. Somewhere old fashion pride of what you do has to enter into the equation. Now I feel better

What is wrong with this picture? I assume you are relating YOUR experiance. If after items 1 and 2 you STILL stuck around the problem is with YOU. If after item 3, you deserve what you get. If after item 4, I would be back and canceling my order and then find a true caring Dealership. But, as long as people patronize the kind of dealership you gave an example of, then they have no reason to change their attitude or hire better people. Doug

How much would you pay for a used Motor Home from a dealer as you described and what are you expectations of the dealer. If I buy from you I expect no follow up service and expect you to make as much as you can just like I do the dealer. Would you like to be a dealer in todays world - I would not as the public can be fickle to deal with and sometimes do not tell the whole truth about what they trade in.

I do not expect Christmas cards, free breakfast and etc as they are extra cost that make me wonder what the service is like. I expect world class service on my rig, a clean place to sit , and a clean bathroom when I bring it in.

Bob & Ann wrote:
It is not the fact that they make a profit that bothers me. I know that they are not a non profit organization. I like to see people do well for doing good work.

What bothers me is that these coaches are very expensive and I find the following wherever I go.
1. The sales people to not take the time to learn about the products that they are selling. To me that is a lack of pride issue.
2. The sales people do not return calls. I don't know why they tell you they did knowing that you have caller ID.
3. They will tell you a non truth in a second. Probably not a lie just a lack of a desire to learn about their product line.
4. There is no follow up after they get your money. You have to call continuously to learn when your new coach will be ready for pick up.
They do not even call you after you get home with your high dollar coach to say"thank you for your business"
5. No thank you note, Christmas Card etc. I guess that we really don't care about repeat business. After all they are not committed to work there for long.
6. No call to see how you are enjoying your new coach.
7. Call to schedule service to hear how backed up they are and why you have to wait.

What is wrong with this picture. I was a sales manager for 38 years and I could tell you that 90% of these sales people would not be working for me. Somewhere old fashion pride of what you do has to enter into the equation. Now I feel better

Like everything else it all comes down to money. Rvs, Cars, boats etc all have high turnover. Because the pay isn't great and the rewards are less so. It's high stress, low wage so you do things as a salesperson to up the payday. Better, honest professional people with ethics and knowledge are already in better jobs. If they hired these people it's your bottom line that gets impacted and that impacts sales which impacts the dealership's bottom line. The method in place today with all the shortcomings you mention, works and people still buy. So what reason do they have to change? Demand is still in place.

It is not the fact that they make a profit that bothers me. I know that they are not a non profit organization. I like to see people do well for doing good work.

What bothers me is that these coaches are very expensive and I find the following wherever I go.
1. The sales people to not take the time to learn about the products that they are selling. To me that is a lack of pride issue.
2. The sales people do not return calls. I don't know why they tell you they did knowing that you have caller ID.
3. They will tell you a non truth in a second. Probably not a lie just a lack of a desire to learn about their product line.
4. There is no follow up after they get your money. You have to call continuously to learn when your new coach will be ready for pick up.
They do not even call you after you get home with your high dollar coach to say"thank you for your business"
5. No thank you note, Christmas Card etc. I guess that we really don't care about repeat business. After all they are not committed to work there for long.
6. No call to see how you are enjoying your new coach.
7. Call to schedule service to hear how backed up they are and why you have to wait.

What is wrong with this picture. I was a sales manager for 38 years and I could tell you that 90% of these sales people would not be working for me. Somewhere old fashion pride of what you do has to enter into the equation. Now I feel better

I bought my coach new in 04, but the lot was flooded with 05 and they were wanting to get rid of it, last 04 on the lot! I watched this coach go from 123K to 93K then I jumped on it fearing it might not last too much longer. And, I know they still made money on it!

buying used motor home good if only the motor home condition is very good and also price ,that must be affordable, thus consulting 2 to 3 dealers , there are very good dealers near Arizona like autobossRV,they are from long time in the same fields.You can search more option from internet as well if the condition is good then you can save good money.

You do save a lot of money buying used. Most of these guys that have the big 45' coaches usually get them for less then half of the original price. You see very few that will buy new. I was looking at a Monaco Signature Series I believe it was a 2008 and it was like for 200K half of what it used to be.
But who ever had it sure trashed it. My coach still looks new, this one you could tell it had had a rough six years. But it was huge and a big engine.