cac43
May 26, 2014Explorer
new toliet rocks back and forth
When traveling, had a Camping World put in a new plastic toliet (AquaMagicV)in our class C. When we finally got around to using it, found that the whole toliet rocked back and forth frontwards and backwards. no visable leaks around the bottom.
Called Camping world and was told to sit on the seat to make it fit better and then tighten the bolts. That helped a little, but next day it was just as bad-called them again and told to repeat the process. did that but tightened one side too tight and it popped loose from the seal?? holding it underneath.
Now back home-called a nearby camping world & told to bring it in but it would cost since they weren't the ones that installed it. Called Thetford and they said take it back to the camping world that installed it (too far away).
The original toliet was a Dometic and the new one is Thetford, could that be the problem?? I will take the toliet off tomorrow and see what it looks like.
Any ideas what may have happened in the first place? thanks
Called Camping world and was told to sit on the seat to make it fit better and then tighten the bolts. That helped a little, but next day it was just as bad-called them again and told to repeat the process. did that but tightened one side too tight and it popped loose from the seal?? holding it underneath.
Now back home-called a nearby camping world & told to bring it in but it would cost since they weren't the ones that installed it. Called Thetford and they said take it back to the camping world that installed it (too far away).
The original toliet was a Dometic and the new one is Thetford, could that be the problem?? I will take the toliet off tomorrow and see what it looks like.
Any ideas what may have happened in the first place? thanks