Newmar and Tiffin

I'd buy a used Foretravel before any new one today...

Bruce Brown wrote:
Fleetwood built some not so good units too. Our second MH was a Fleetwood, had it been the first one there never would have been a second.

Fortunately, by most accounts the new owners of Fleetwood have done an EXCELLENT job with them, and now they own Monaco/Holiday Rambler as well.

Newmar 3910. One of my faves. That is polly one of the best motorhome I have drove or worked on yet.

Fleetwood built some not so good units too. Our second MH was a Fleetwood, had it been the first one there never would have been a second.

Fortunately, by most accounts the new owners of Fleetwood have done an EXCELLENT job with them, and now they own Monaco/Holiday Rambler as well.

The guy that built Newmar came from Holiday Rambler. Great build of coach, better chassis, cab, motor combo than Tiffan. My biggest fear of Newmar is they will end up like Fleetwood.
Fleetwood built such a quality product that others built a cheaper product with fancy looking stuff and put them out of business.

Newmar..... Drive one and you will know why

It was our experience that any Newmar dealer would happily work on one even if it wasn't purchased there and there are plenty of them in the West. How do you think full-timers deal with it otherwise. They surely don't go back to where they bought it. Full-timers are travelers.

Stutch: Sorry about your experience but this is definitely not typical.

holstein13 wrote:

time_to_go_now wrote:

Stutch wrote:
Wanted to drop the MH off at an LA dealer for repair and was told by Newmar that the dealer will only repair units that they sold.

And that, right there, should cause the dealer to lose it's distributorship.

X2. This infuriates me. I've been the victim of this practice before and it's very inconvenient. We purchase RVs to travel. It's very natural that we will require service away from our home dealer. I agree that Newmar and the other manufacturers should make this a requirement of the distribution agreement.

As a side note, Newmar is stronger on the east coast than on the west coast. This makes it challenging to get service on the west side of the country. Definitely a factor to consider. I think Tiffin is the same way the further away you get from Alabama but I have no direct knowledge of this.

Tiffin will pay anybody to do the work. They do NOT have to be a Tiffin Dealer. So, if you have a small RV repair shop you like to go to, you can still use them for Tiffin warranty work. And Tiffin sends warranty checks every Friday. So, I have found shops very happy to do work on my Tiffin. They get paid quickly and a fair rate for the repair.

time_to_go_now wrote:

Stutch wrote:
Wanted to drop the MH off at an LA dealer for repair and was told by Newmar that the dealer will only repair units that they sold.

And that, right there, should cause the dealer to lose it's distributorship.

X2. This infuriates me. I've been the victim of this practice before and it's very inconvenient. We purchase RVs to travel. It's very natural that we will require service away from our home dealer. I agree that Newmar and the other manufacturers should make this a requirement of the distribution agreement.

As a side note, Newmar is stronger on the east coast than on the west coast. This makes it challenging to get service on the west side of the country. Definitely a factor to consider. I think Tiffin is the same way the further away you get from Alabama but I have no direct knowledge of this.

Stutch wrote:
Wanted to drop the MH off at an LA dealer for repair and was told by Newmar that the dealer will only repair units that they sold.

And that, right there, should cause the dealer to lose it's distributorship.

For what it's worth... I have a 2015 Newmar DS. Right out of the gate have 2 dead awnings, leaking hydraulic jack, bad visor motor, leaking kitchen sink, and a few other problems.

Since this is our first MH, I am not sure if this is typical for a new purchase. We were sold on Newmar because of their superior support. To be honest, we haven't seen it yet. Six month old DS and have had these problems for the past 2 months. I believe they rely on 3rd party contractors and component manufacturers.

Wanted to drop the MH off at an LA dealer for repair and was told by Newmar that the dealer will only repair units that they sold. Pretty tough for an east coast purchase while spending 6 months in CA.

Not sure if this is typical or just bad luck. Would be nice if Newmar called and checked up on the progress of the repair work. Last time I called to check up on shipped parts they said there is no record of my issues. This is after 10 weeks of calling almost every week. I have spoken to every one of the 7 support guys at Newmar at least twice. They found my records..... YEA!

To answer your question..... for me it is all about support. I have quality components, no denying that, but if they break, what good is paying extra for quality if you cannot get them fixed.

Newmar A+ on quality of workmanship and quality components, C- on customer support...

PSUJIM85 wrote:
I know at the dealer you can get up to 30% off msrp. If you go your route, do you still think I can get that kind of discount from the msrp?

Yes, I would think so. You may want to send a message to 2gypsies.