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Golf_Guy's avatar
Golf_Guy
Explorer
Sep 18, 2014

problem with dealer noit getting work done--byers remorse

I just bought a used Class A from a dealer who sent the rig in for pre deliver work to be done. They have had it for over two weeks and will be another week to get it fixed up. All the while I am paying on the loan I took out and have not gotten delivery. I am getting concerned and while waiting I have been looking at other options. Even though the contract is signed and rig has been funded through the dealers credit union do I have any recourse to walk away from this deal? I also think I have paid too much and am losing faith in the dealer.

Advice anyone.

Thanks

28 Replies

  • I bought my MH in March. I could not get them to do anything as far as work on the coach to get some things fixed until after I paid for it. Then and only then would they take it to the other lot where they do the pre-delivery work. They were pretty good about fixing what I had identified and forced them to put in the contract. If I didn't notice a discrepancy and have it put on the sales contract, they would not fix it. I heard plenty of people say that they would walk away but I got what I consider a great deal and they did 7K of work on it to get it ready. It took me three weeks and two PDIs to get mine. It was worth it. Maybe I wasn't insistent enough which you probably wouldn't agree with if you knew me but that's the way it was. I think you should stop worrying about it and enjoy it when you get it hopefully in perfect shape.
  • If you don't like their service now, just wait until you complain and try to force something. Calm down, think about what you will be able to do with this RV once you have it. Life is too short to let three weeks wait ruin many years of happiness in using the RV.
  • Explain what you mean by "sent the rig in for predelivery". I have never heard that phrase used before. The predelivery is JUST WHAT IT STATES, This is done before you sign the contract and pay for the RV. WHO is doing the Service work?????. The dealer does NOT have a service dept? He is using a 2nd party to service the RV? Once the RV is funded by whoever and the title(registration) is started, you OWN that vehicle. If you are concerned, then you need to contac a Lawyer, to see what rights you have. ONLY a Lawyer can answer your questions. Doug
  • (Also interested in your post about the "mold" spray, being I'm from same state).

    I think the Attorney General has info on auto deals (consumer fraud). Good Luck digging thru the link, and Then Good Luck getting any service even if anything is wrong.

    IMO dealers have all the bases covered, especially after the sale.

    http://www.atg.wa.gov/searchresults.aspx?qs=auto#.VBoy9U0tDVI

    (this one also might be helpful) http://atg.wa.gov/uploadedFiles/Home/Safeguarding_Consumers/Brochures/2013_Brochures/Buying-Cars-Brochure.pdf

    (We paid of a car loan off from a credit union and they never sent the title with "release of interest of lien holder". Over a year later and after a couple meetings with the credit union we were able to apply thru state for "lost" title. Attorney generals office was no help).
  • Golf Guy wrote:
    Even though the contract is signed and rig has been funded through the dealers credit union do I have any recourse to walk away from this deal?


    In one word, NO!

    While state laws differ, basically you could sue the dealer for non-performance of the contract, if the contract specifies certain times to accomplish certain tasks. The bar is quite high to recover any damages from a dealer, as the sales contracts have been thoroughly "lawyerized" to protect the dealer, not the buyer.
  • When you say 'pre-delivery' are you really referring to post purchase? To me pre delivery means getting the coach ready for my final 'pre-delivery' inspection and acceptance, then the dealer gets my money. On my last two used coach purchases, I gave the dealer no money and signed nothing (other than an agreement to purchase with conditions) until any issues were addressed and the coach was ready for my final inspection and acceptance.

    If you have already paid for the coach, it seems you will have to want unless your contract allows you to exit.
  • Unless you have something in the contract that says they have to deliver by a certain date, there's probably not much you can do. If it takes another week, at least you're 2/3 of the way there. As far as worrying if you paid too much, once I make a purchase, I never look around for a better price. Seems you'll always find a better deal AFTER you buy. It'll drive you nuts.
  • What kind of pre delivery work was to be done?

    Maybe the wait is worth it?