Forum Discussion

bob_b1's avatar
bob_b1
Explorer
Oct 24, 2014

Repair Shop Wait Times. What was the longest wait?

How long have had you had your motorhome in the shop for?

I brought my rig in on July 13th for some brake work and a new alternator.

It took them 3 weeks to even look at it. Another 8 weeks later, they conceded that they couldn't locate new calipers. It took me 5 minutes of web searching. I gave them the parts and now they are still dragging their feet.

They are the only game in town, otherwise I'd go anywhere else.

I'd do it myself, but I don't have the heavy equipment for it.
  • bob_b wrote:
    It is at a Bergys Truck Repair. They have a large facility with about 20 bays. It just bothers me that such a big place can be so slow and unresponsive. They are the biggest around and seem to be unconcerned about my business. As it stands, they've removed one of my calipers a month or two ago, so I couldn't drive it elsewhere even if I wanted to. Maybe a mobile mechanic could save the day.


    Make sure to review the shop at RVSERVICEREVIEWS.COM and help your fellow RVers
  • bob_b wrote:
    It is at a Bergys Truck Repair. They have a large facility with about 20 bays. It just bothers me that such a big place can be so slow and unresponsive. They are the biggest around and seem to be unconcerned about my business. As it stands, they've removed one of my calipers a month or two ago, so I couldn't drive it elsewhere even if I wanted to. Maybe a mobile mechanic could save the day.


    Vote with your dollars. Have it towed to a smaller shop who can give you a commitment.

    Big shops have lots of daily fleet customers who take precedence over a "fleet of one" recreational use owner.