rgatijnet1 wrote:
dougrainer wrote:
ALL they are stating is, IF you alter the roof, and it IS possible that that installation could cause a leak, they will use that to void any possible warranty if there is a problem in the roof area. The question you should ask FR is, IF an authorized FR dealer installs an aftermarket appliance on the roof, will the roof be covered under the term of the warranty. BTW, FR and almost ALL RV makers have NO 1 year warranty on roof and sidewall sealants. It is usually 90 days, and sometimes 90 days from when it was delivered to the dealer, NOT the original warranty date. It is up to the RV owner to do sealant checks every few months and seal if needed. READ your warranty and it usually states this pretty clear. Most OEM's also will void the sidewall delam warranty if ANY additional holes or items are cut and installed that is NOT Authorized by the OEM. The Dealer must get permission to cut any holes in the sidewall and it is usually denied unless it must be done to correct a manufacturing defect. Lets think of this. You buy a NEW house and Direct or Dish comes out and installs a roof mounted Dish. Then down the line you get a leak, you think the Home Builder (in reality it would be the Roofing Company) would honor the warranty on the roof? NO. Doug
THE FR DEALER would not install it without voiding the ENTIRE roof warranty. Obviously anyone can understand it voiding the warranty if the satellite installation caused a leak right at the point of installation. FR said it would void all warranty coverage on the entire roof. It was the FR dealer in Pennsylvania that said that it would void the warranty so I wrote the FR home office for an official answer and they concurred. It was Tony Hufnagle(the link I gave) at FR corporate that wrote back and acknowledged that it would void the warranty so he was just parroting what the dealer said so that must be their corporate policy.
I guess what they were telling me was that Forest River dealers are not qualified/authorized to work on their own roofs. :R
Here is what their warranty says so it appears that it is for ONE year, not 90 days.
WARRANTY COVERAGE
SUMMARY OF WARRANTY: Forest River Inc., 55470 CR 1, P.O. Box 3030, Elkhart, Indiana 46515-3030 (Warrantor) warrants to the ORIGINAL CONSUMER PURCHASER ONLY, when purchased from an authorized Forest River Inc. dealer, for a period of one (1) year from the date of purchase (Warranty Period), that the body structure of this recreational vehicle shall be free of substantial defects in materials and workmanship attributable to Warrantor.
DID YOU SEE THIS PART OF THE WARRANTY???? Almost all OEM's have a disclaimer about leasing AND FULLTIMING and it states unauthorized modifications. That 90 days has to do with sealants and maintaining. They will NOT (unless the customer raises hell) seal gaps or spots on the exterior after 90 days. This is one of the reasons we dropped FR products years ago---lack of support and shoddy building. Doug
EVENTS DISCHARGING WARRANTOR FROM OBLIGATION UNDER THIS WARRANTY: Misuse or neglect, including failure to provide reasonable and necessary maintenance, unauthorized alteration, accident, and improper loading, use as a permanent residence, commercial use or leasing of the recreational vehicle, shall discharge Warrantor from any obligation under this Warranty.
Use your new recreational vehicle responsibly. Your camper was not designed to be used as a permanent dwelling, but for short-term and recreational use. If you intend to use your RV as permanent housing, it could cause premature wear on your appliances, furnace, water systems, carpet, drapes, upholstery, bedding and interior surfaces. This premature wear caused by permanent residency may be considered abnormal or abusive use and could reduce or in some cases void your warranty coverage.
Modifications to your RV, without written authorization from Forest River Inc., could result in reduction or loss of warranty coverage. Contact your dealer before making such changes
