Just heard about this door lock recall and wanted to post for your information. http://rvnewsservice.com/2013/08/08/nearly-3-million-rv-door-locks-recalled/
The one in the Jayco in my signature did that a few months out of warranty. No one was in the rig at the time, and no one could get in the rig either. A locksmith could not get in, but an RV Repair shop figured out how, they started unbolting the door until they could reach in with a screwdriver and remove the lock. My wallet was $300 lighter before all was said and done.