Forum Discussion
The_Texan
Jan 20, 2014Explorer
rgatijnet1 wrote:Read his post again, he said that Navistar was refusing to honor ANY recall for Monaco RV built coaches. That is a FACT, they are refusing to honor any recall on coaches built BEFORE they acquired the company through bankruptcy court. I agree that Mike Snell(Monaco RV, Navistar & now ASV) has caused more hard feelings with his stance than ASV can ever rebuild, even if they fired him today.
Did you call the 800-448-7825 number in the recall? They have an 800 number to deal with the recall because other employees probably do not know the procedure and are not authorized to deal with it. If you do a search online you will find that Navistar took care of other people's coaches so I'm not sure why they would single you out to ignore. Perhaps the recall letter came while you were traveling. There is also a toll free number for the NHTSA.
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