I have a 2014 tiffin open road model, went to the barn to check on the coach, and the steps went down fine, when I went to leave I noticed that they hadnt retracted all he way, stuck out maybe two inches. Opened the door and they went down, closed the door, same thing, stuck out a few inches. opened the door and they didn't do anything, Stayed up. didn't have time to fiddle with them. Any ideas. I did climb under and didn't see anything obvious.

Is your battery fully charged? When was the last time you cleaned and lubed the joints on the steps?Check the easy things first.

Certain Tiffin's had a recall on the coach step brand. Might give em a call for a free replacementOn edit here is a LINK

First thing, Take lots of pictures for reference. Take a hammer and tap the step motor, If that doesn't help Unplug the motor underneath and use a 12v battery (I use a lawn tractor battery)Hook-up leads and see if you can activate step ( be sure to keep your fingers out of the step mechanism ) Reverse polarity to open and close. If that doesn't work then knock lynch pin out ( It will be tight under tension) Be sure steps are moving freely. Remove motor and take apart gear box look for 3 plastic type plugs. These are window regulator plugs available at Napa etc less than $10.00. I'm assuming you have a car window elec window motor. Generally the motor never goes bad but the plugs get flat spotted. Also assuming steps are regularly lubed. Good luck. Bill

The coach is two years old, and I keep the steps lubed with silicone lube. My steps are the Kwickee brand that are not part of the recall. I will try what you said to do, thanks.

Had a similar problem with our 2013 Tiffin. Try lubricating the button in the door jamb that signals when the steps should retract.

step issue | Good Sam Community

BluegrassBill
Explorer
Jun 29, 2016
First thing, Take lots of pictures for reference. Take a hammer and tap the step motor, If that doesn't help Unplug the motor underneath and use a 12v battery (I use a lawn tractor battery)
Hook-up leads and see if you can activate step ( be sure to keep your fingers out of the step mechanism ) Reverse polarity to open and close. If that doesn't work then knock lynch pin out
( It will be tight under tension) Be sure steps are moving freely. Remove motor and take apart gear box look for 3 plastic type plugs. These are window regulator plugs available at Napa etc less than $10.00. I'm assuming you have a car window elec window motor. Generally the motor never goes bad but the plugs get flat spotted. Also assuming steps are regularly lubed. Good luck. Bill
45Ricochet
Explorer
Jun 29, 2016
Certain Tiffin's had a recall on the coach step brand. Might give em a call for a free replacement

On edit here is a LINK
gbopp
Explorer
Jun 29, 2016
Is your battery fully charged?

When was the last time you cleaned and lubed the joints on the steps?

Check the easy things first.

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