I have a Directv dish (HD) that I use with my directv receiver. I have used it all over the west. I also use this receiver at home. Directv knows I carry it in my RV when on a trip. To make the dish compatible with the receiver, I have to use a B converter and change the satellite dish choices on the menu of the receiver. I simply follow the directions from satellite oasis which was the vendor of the dish. On a recent trip, I noticed that the drop down menu on the dish choices on the receiver box had changed. I assume the box downloaded something from Directv that created the menu change. Unfortunatley, I could not get the receiver to recognize the dish. Is anyone else having this challenge with a tripod dish and what is the fix? This is the slimline HD dish.

I have a Directv HD and a slimline 5 dish with a "B" converter. no changes to my receiver box.have you tried a reset.. behind the little door.. let it reboot.I do a reset every time I move the box from kitchen to trailer and back

No, you should not have any issues setting up the antenna you are using.

Chuck_thehammer wrote:I have a Directv HD and a slimline 5 dish with a "B" converter. no changes to my receiver box.have you tried a reset.. behind the little door.. let it reboot.I do a reset every time I move the box from kitchen to trailer and backYes, I reset it by unplugging the box then plugging back in. Didn't help.ThanksBill

Bill.Satellite wrote:No, you should not have any issues setting up the antenna you are using.And it's worked flawlessly on every other trip. I'm home now. I think I will go out to the MH this weekend and check my coax cables. Possibly I have a cable problem and that's why the box didn't see the dish. Scratching my head. The vendor has not been much help.

NO, unplugging or pressing the reset button does NOT do the same thing.different bootup's.have you gone On-line to them and do a system Refresh for that box.

Direct TV receiver menu change? | Good Sam Community

11 Replies

Chuck_thehammer
Explorer
Aug 09, 2016
Thank You for the update.

every little bit helps.
Billinwoodland
Explorer
Aug 08, 2016
For anyone interested, I figured this out thanks to info from a directv forum. For my portable tripod rv dish, when you take your home receiver box into your RV, as part of the set up you need to change the setting for the type of dish you have in the RV. For some reason, following some receiver box software changes, you have to switch to "multiswitch" first, before selecting dish type. As soon as I did this my set up and signal went back to normal.
Billinwoodland
Explorer
Aug 02, 2016
2oldman wrote:
What kind of dish do you have at home?

Not sure, will have to check after work. But the recevier has not problem seeing that dish (home). I just have to go to the menu and change the settings. This box has worked with my mobile tripod HD dish many times. I'll check what dish I have at home if that helps.
2oldman
Explorer II
Aug 02, 2016
What kind of dish do you have at home? Did you do as suggested and do a refresh online? Has this receiver been turned off for awhile?
Billinwoodland
Explorer
Aug 02, 2016
So I went back out to the MH with the receiver box, plugged it in, let it boot up, then I pushed the reset button as suggested. Essentially no change, that is, the drop down menu remains different then it has been in previous successful times I have used this exact same box. The menu I see now is in the image below. I also ran a coax directly from the dish to the receiver, bypassing the motorhome wiring. The recevier is still not seeing the satellite. My next thought is to call Directv and see what is going on. Any other ideas?
Billinwoodland
Explorer
Jul 27, 2016
Chuck_thehammer wrote:
NO, unplugging or pressing the reset button does NOT do the same thing.

different bootup's.

have you gone On-line to them and do a system Refresh for that box.

Yes, I just heard back from the dish vendor and he said the same thing. I'll go out to the MH Saturday and give it a try. Thanks
Bill
Chuck_thehammer
Explorer
Jul 26, 2016
NO, unplugging or pressing the reset button does NOT do the same thing.

different bootup's.

have you gone On-line to them and do a system Refresh for that box.
Billinwoodland
Explorer
Jul 26, 2016
Bill.Satellite wrote:
No, you should not have any issues setting up the antenna you are using.

And it's worked flawlessly on every other trip. I'm home now. I think I will go out to the MH this weekend and check my coax cables. Possibly I have a cable problem and that's why the box didn't see the dish. Scratching my head. The vendor has not been much help.
Billinwoodland
Explorer
Jul 26, 2016
Chuck_thehammer wrote:
I have a Directv HD and a slimline 5 dish with a "B" converter. no changes to my receiver box.

have you tried a reset.. behind the little door.. let it reboot.

I do a reset every time I move the box from kitchen to trailer and back

Yes, I reset it by unplugging the box then plugging back in. Didn't help.
Thanks
Bill
Bill_Satellite
Explorer II
Jul 25, 2016
No, you should not have any issues setting up the antenna you are using.