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8ntw8tn's avatar
8ntw8tn
Explorer
Jul 19, 2020

Microsoft Edge issues?

I have an older (8-10 yrs?) HP Pavilion dv6 laptop that serves my purposes. I kept delaying the updating of Microsoft Edge until it forced it and did it automatically. Since then my laptop often takes a long time to fire up. When I try to open the browser, whether it's Microsoft Edge or Google Chrome, I'll just have a blank, white screen for anywhere from a few seconds to several minutes before the browser opens. Or it may not open at all. It's not unusual for me to have to unplug it and remove the battery to perform a hard restart. I'm running PCMatic for security and it hasn't found any issues. Once the browser does open everything functions normally. Is this just a matter of the update being too large for my old laptop and it needs to be replaced or is there something I can do to remedy the situation. I'm pretty well technologically challenged.

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