2oldman
May 26, 2018Explorer II
Verizon data plans/hotspot
Due to my streaming youtube videos, I went over my Verizon data allowance this month to the tune of $30 (2 gigs at $15 each). I was notified of only ONE overcharge, and warned another was close. I stopped using the phone immediately, for 2 days. I chatted with them today, suggesting it might be polite of them to notify customers correctly about overage charges. They claim I was, I say I wasn't. The charges stick.
I then inquired about getting more data. The plans available to me are 'go unlimited' and 'beyond unlimited', which sound good, but the hotspot feature is either non-existent or throttled at 15g. The salesman who tried to sell me the 'go' plan neglected to mention that. He also said I could go back to my 24 gig plan. Also not true - according to the website.
So, if you're a hotspot on-your-phone user, beware.
I then inquired about getting more data. The plans available to me are 'go unlimited' and 'beyond unlimited', which sound good, but the hotspot feature is either non-existent or throttled at 15g. The salesman who tried to sell me the 'go' plan neglected to mention that. He also said I could go back to my 24 gig plan. Also not true - according to the website.
So, if you're a hotspot on-your-phone user, beware.