$6 extra a month! Been with them since they bought out Primestar. NEVER had that charge. Called and asked WTF. Said its always been on there just worded different. I called BS because my bill is $6 more than last month. On hold an ungodly amount of time and got no satisfaction. Took 15 minutes just for him to look up last months bill! Since I got Genie a year ago my bill has jumped $20 a month when they said it would only be $3 for adding whole home DVR. Oh, and lost TV for about 20 minutes because of a rain storm yesterday AGAIN. NEVER had that with HD TV until the fantastic Genie. Wife was really getting pissy AGAIN. Yes the service man said its happening to him also. About to jump ship on this the last straw. Is this all because of the AT&T thing?

To my knowledge they always have charge per receiver .. Always have. You must have been missed ;-) If you happen to own the equipt its a access charge and if not its a lease charge same fee ! I agree it's a pain but what can you do ? Dish has the same thing. Most cable companies now require their special receiver for ea tv the normal the cable ready tv won't recieve their signal. Hang it up and throw up the antenna for OTA .. That's it :-(

We have always paid $6 after the first receiver. DVR is upto $15 per account: same for one or four. HD is $10 per account I think. Unless it's gone up. I don't pay the bills. I agree Directv is getting pricey. I'll probably drop it after this contract ends.

Same thing here. 1 receiver is free, all other receivers are $6/month. That's 1 Genie free plus $6/month for each additional receiver or client. Been that way "forever". Sounds like you have just been lucky.As to losing the signal, it's not the Genie, it's the HD (by the way, that also added $10/month to your bill). The HD signal on KA band is much more susceptible to rain fade than the SD channels on the KU band. When you lose the HD in the rain, change over to the same channel in SD and it will likely be just fine.So the Genie add-on fees are $10/month for the HD service, $6 for each additional device, $3/month for the Whole Home service and $10/month for the DVR service (I think it's $10). So, even if you already had HD service you would be looking at $19/month more if you added the DVR + Whole Home + another receiver.

I think it's sh1tty business practice, but it's the norm in the industry now, comcast does the same with cable TV since they went all digital, gone are the days of plugging in a "cable ready" TV and getting reception, now you need to pay $5/month per TV to rent a box.Dish waived their receiver fees when I had their "America's everything plan", but that's been a number of years ago now, I guess they figured I was paying for their most expensive plan, they could "lose a few bucks", lol

Here's one even Direct TV claims they never heard of before. We have the Genie and less than 2 months ago the hard drive died and we lost all we had recorded. They replaced the box and "gave us" two free pay per view movies (which we never watch!). Yesterday, while I was watching something I had recorded on the DVR, all the rest of what we had recorded disappeared - and was replaced with what our next door neighbor had recorded on his box (he also has Direct TV - his own dish, his own system!). DH spent over an hour on the phone with technical services - including a call back from management. The conclusion - "This is a first for us!!! Sorry, we have no idea how it all happened. It may be 'in the cloud' but as of now there is no way for you to retrieve it. We apologize for your inconvenience." They offered to send someone to check the system. DH asked if there was anything else that could be done in our home that wasn't already tried. The answer was "no". Why then, he asked, would it be worthwhile for us to wait for a service call? The answer was, simply, "I don't know". At least she was honest. We declined the service call offer. Meanwhile, trying to find rebroadcasts of the numerous children's movies (for the grands!) and special documentaries (like the Ken Burns'series on the Roosevelts) that were lost "in the cloud"! FRUSTRATING, to say the least!

Watch Directv on multiple TVs....... | Good Sam Community

24 Replies

ryanw821
Explorer
Oct 01, 2014
I think it's sh1tty business practice, but it's the norm in the industry now, comcast does the same with cable TV since they went all digital, gone are the days of plugging in a "cable ready" TV and getting reception, now you need to pay $5/month per TV to rent a box.

Dish waived their receiver fees when I had their "America's everything plan", but that's been a number of years ago now, I guess they figured I was paying for their most expensive plan, they could "lose a few bucks", lol
Bill_Satellite
Explorer II
Oct 01, 2014
Same thing here. 1 receiver is free, all other receivers are $6/month. That's 1 Genie free plus $6/month for each additional receiver or client. Been that way "forever". Sounds like you have just been lucky.
As to losing the signal, it's not the Genie, it's the HD (by the way, that also added $10/month to your bill). The HD signal on KA band is much more susceptible to rain fade than the SD channels on the KU band. When you lose the HD in the rain, change over to the same channel in SD and it will likely be just fine.
So the Genie add-on fees are $10/month for the HD service, $6 for each additional device, $3/month for the Whole Home service and $10/month for the DVR service (I think it's $10). So, even if you already had HD service you would be looking at $19/month more if you added the DVR + Whole Home + another receiver.
Big_Katuna
Explorer II
Oct 01, 2014
We have always paid $6 after the first receiver. DVR is upto $15 per account: same for one or four. HD is $10 per account I think. Unless it's gone up. I don't pay the bills.

I agree Directv is getting pricey. I'll probably drop it after this contract ends.
jorbill2or
Explorer II
Oct 01, 2014
To my knowledge they always have charge per receiver .. Always have. You must have been missed ;-) If you happen to own the equipt its a access charge and if not its a lease charge same fee ! I agree it's a pain but what can you do ? Dish has the same thing. Most cable companies now require their special receiver for ea tv the normal the cable ready tv won't recieve their signal. Hang it up and throw up the antenna for OTA .. That's it :-(

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Watch Directv on multiple TVs.......

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